Mr. Rudolph Wilson was fast, efficient, friendly, and you definitely need to give him a raise. Also, Angel out in the front waiting area kept me full informed, even though I was there for just a little over an hour, and I even spoke with a manager on duty to tell them how efficient and friendly and how I have used Fords my entire life since I bought a Ford Pinto in 1976 with my own money when I was 16, then a Ford Mustang convertible 1986 and drove it until the day it died. I now have a 2017 Ford escape which I love but it’s getting old not very many miles on it.
3/3/2025
Jessica P. VERIFIED CUSTOMER
Savannah was extremely knowledgeable and wonderful to work with. She communicated with me every step of the way and ensured the issues with my vehicle were resolved in an adequate manner.
3/3/2025
Jackie M. VERIFIED CUSTOMER
Ms. Arias was helpful but no service was provided
3/3/2025
Miguel P. VERIFIED CUSTOMER
Munchas gracias por su servicio
3/2/2025
John M. VERIFIED CUSTOMER
Ok thank you
3/1/2025
James S. VERIFIED CUSTOMER
Crystal Rivera kept me informed and answered all my questions in a timely manner. I think she did a great job!
3/1/2025
Brenda P. VERIFIED CUSTOMER
She was excellent!! I really appreciate her honesty, hard work, and professionalism she’s a keeper.
3/1/2025
Diosdado A. VERIFIED CUSTOMER
World Class Service
3/1/2025
Gaetano B. VERIFIED CUSTOMER
I was treated very well. Would recommend to a friend.
3/1/2025
Amy T. VERIFIED CUSTOMER
1. The keyless entry was not functioning on all doors, only the driver's door was functioning and not sensitive enough. It was fixed by a new battery installed.
2. Free car wash service is done. Inside and outside.
3/1/2025
Jose . VERIFIED CUSTOMER
Great customer service very professional coming I myself had more than 25 years of customer service experience Crystal was outstanding keeping me informed and updated on the process
3/1/2025
Rosalynn Z. VERIFIED CUSTOMER
Everything was great!
3/1/2025
Elizabeth V. VERIFIED CUSTOMER
Richard was absolutely outstanding. He was really helpful and courteous.He really educated me on the importance of maintaining my vehicle and explaining very thoroughly Exactly what was going to be done.Because of him i will definitely be returning for all my FORD needs.
3/1/2025
Francisco V. VERIFIED CUSTOMER
I git the best service I nice experience
3/1/2025
John-Scott S. VERIFIED CUSTOMER
Always a pleasure to work with Rudolf
2/28/2025
Carole L. VERIFIED CUSTOMER
Good job.
2/28/2025
Catherine M. VERIFIED CUSTOMER
This is the second time we have worked with Eduardo and each time he exceeds expectations. He goes above and beyond. Always a pleasure to take my Bronco to Cerritos knowing he willl be there to help out.
2/28/2025
Alessandra M. VERIFIED CUSTOMER
Crystal Rivera was absolutely outstanding!! Great service! Very professional and helpful!!
2/28/2025
Troy B. VERIFIED CUSTOMER
It was 3 questions not 1
2/28/2025
Jayson G. VERIFIED CUSTOMER
Yes, my service process went smoothly Alejandra handled everything to make it simple, Thank you