Rafael is a great service technician rep.. When providing services he does everything to ensure you are comfortable about your decisions you have make about the care of your vehicle. Thanks Rafael.
3/7/2025
Adrian C. VERIFIED CUSTOMER
Thank you Mr.Francisco your the best
3/7/2025
Fredrick M. VERIFIED CUSTOMER
Rafael went above and beyond to make sure that I was satisfied with my service. Treated my like family. Excellent example of customer service and care.
3/7/2025
David K. VERIFIED CUSTOMER
Excellent customer service
3/7/2025
Gabriel F. VERIFIED CUSTOMER
I always receive great service with ford at Cerritos. I will definitely be returning in the future for service.
3/7/2025
Donald A. VERIFIED CUSTOMER
Richard is very friendly and knowledgeable, the job was done on time and very nice.
3/7/2025
Haley T. VERIFIED CUSTOMER
N/A
3/6/2025
Barbara E. VERIFIED CUSTOMER
Again the service was exceptional. He was fast, efficient, friendly, courteous, and very knowledgeable so knowledgeable. I even told other customers to ask for him by name Rudolph, of course not rowdy Rudy. Lololol
3/6/2025
Quashawn W. VERIFIED CUSTOMER
Car feels brand new. Thanks
3/6/2025
Kathleen B. VERIFIED CUSTOMER
Richard provided me with phenomenal customer service!!!
3/6/2025
Thomas H. VERIFIED CUSTOMER
Rafael was so helpful. He was also professional & courteous. Thank you Rafael!
3/6/2025
Marlon I. VERIFIED CUSTOMER
Savanah provided outstanding customer service while taking care of our needs with our Ford Explorer. She was attentive, professional, and made the entire process smooth and hassle-free
3/6/2025
Angelica G. VERIFIED CUSTOMER
Awesome customer service. Very friendly staff.
3/6/2025
Jose S. VERIFIED CUSTOMER
Rudolph was a goog service man I priasheter the way he treated me thanks
3/6/2025
Brian F. VERIFIED CUSTOMER
My experience with Richard Juarez at Norm Reeve’s Ford Cerritos was exceptional. Richard listened and noted all of my concerns with the vehicle. I picked up my Ford Expedition and it was a brand new car. All of the issues I was having with my vehicle were repaired. I was very happy with the service and the reasonable price for all repairs.
3/5/2025
Fatima G. VERIFIED CUSTOMER
Great service
3/5/2025
Ladd B. VERIFIED CUSTOMER
Adrian is the best. Please do whatever it takes to keep him as an employee. He has been an awesome resource and continues to deliver stellar service.