He treats you like family and makes sure what you need is properly addressed.
Truly the very best, I would give him 5 stars.
4/19/2025
Gina S. VERIFIED CUSTOMER
I appreciate her amazing customer service !
4/19/2025
Inez P. VERIFIED CUSTOMER
Mike was very helpful and friendly from the moment I dropped off my car. Thank you for your professionalism, I truly appreciate you.
4/18/2025
Ernest C. VERIFIED CUSTOMER
Richard is one of the best advisors I have encountered. My 1st advisor was away from her work when I arrived and Richard took the task any ran with it. I was totally impressed with his knowledge, communication skills, and concern about my issues and schedule. In fact, I plan to request him as my advisor every time I come in. I hope you retain him because he is that good with customers.
4/18/2025
Belinda R. VERIFIED CUSTOMER
Easy and great job! Thank you.
4/18/2025
Manuel T. VERIFIED CUSTOMER
Good job
4/18/2025
Nate J. VERIFIED CUSTOMER
Savannah provided exceptional customer service! I came in for a smog check and Savannah informed me while writing up my car that there were some important safety recalls for my vehicle that needed to be addressed. I gave her the green light to have the repairs done without hesitation. She gave me an estimated time of how long it would take for my vehicle to have the repairs done. She kept me updated throughout the day as promised and answered any questions I had in a very timely manner! I will certainly return to Norm Reeves Ford for further amazing service from Savannah and the rest of the service team!
4/18/2025
James R. VERIFIED CUSTOMER
Great service, thank you!
4/18/2025
Tom B. VERIFIED CUSTOMER
She was great
4/17/2025
Scott G. VERIFIED CUSTOMER
Great service
4/17/2025
Salomon C. VERIFIED CUSTOMER
She did great service.
4/17/2025
Marisa L. VERIFIED CUSTOMER
Savannah was great! She was knowledgeable and helpful.
4/17/2025
German S. VERIFIED CUSTOMER
Great service
4/17/2025
Leon K. VERIFIED CUSTOMER
Thanks Mike.
4/17/2025
Juana L. VERIFIED CUSTOMER
Eduardo it’s always a pleasure working with you
Thank you for the help on my car.
4/16/2025
Amy M. VERIFIED CUSTOMER
Excellent service!
4/16/2025
Enrique M. VERIFIED CUSTOMER
I would like to recommend Rafael Gonzales he does a great job when we bring are automotive in for service he keeps us informed and he goes up and beyond his ability to make his customers happy and less stressful i would recommend his to family and friends that why we my wife and I purchased two preowned cars from Norm Reed Ford thanks again.
4/16/2025
Chae C. VERIFIED CUSTOMER
She’s a great service provider for Cerritos ford and made sure I knew what was happening and how much it was going to run me and made sure I was accommodated for getting to where I needed to be
4/16/2025
Josefina A. VERIFIED CUSTOMER
Happy
4/16/2025
Aqua Serv. VERIFIED CUSTOMER
Richard was very personable and gave great service. The truck was repaired quick and the communication with me was great through the entire process