Alejandro was truly amazing customer service was A-1 great attitude was very patient waited for me was quick wi try service had a smile on his face hole time just a great experience give him a raise ….now for your appointment scheduler (EMMA) very rude she hung up on me after she called to admit she messed up my schedule just very confusing and she got a attitude on the phone and hung up in my face very unprofessional
4/26/2025
Lesealii M. VERIFIED CUSTOMER
Completely satisfied and thank you for your help
4/26/2025
Sergio A. VERIFIED CUSTOMER
very mice guy, professional service.
4/26/2025
Saul M. VERIFIED CUSTOMER
Eduardo was very helpful. He answered all my questions and he has a lot of patience with me. He's the number one costumer service person the score is 10.
4/26/2025
David B. VERIFIED CUSTOMER
Richard was awesome!!!...Great conversation as I explained i was from Michigan and driving around the entire US and hit the 4000 mile mark and wanted an oil change...I had no appointment and he got the work and had me back on the road in no time!...Oil change,tire rotation,new air filter and a wash...Absolutely great and professional service!!!
4/26/2025
Eric P. VERIFIED CUSTOMER
He made it easy! It was great. Thank you.
4/26/2025
Brenda P. VERIFIED CUSTOMER
Excellent
4/26/2025
Craig S. VERIFIED CUSTOMER
Rudy is such a great rep! Friendly, knowledgeable, helpful: the best.
4/26/2025
Kyle M. VERIFIED CUSTOMER
I can’t believe that a new key fob is over $400 plus another $260 to program it when it should take only a few minutes. I feel pretty taken advantage of.
4/26/2025
Darrion . VERIFIED CUSTOMER
Great service provided by Richard with my vehicle repair during my visit.
4/26/2025
Diane /. VERIFIED CUSTOMER
All good
4/25/2025
Sandra /. VERIFIED CUSTOMER
My recent experience with Mike Mosley was very good he was very helpful and knowledgeable of his work I appreciate all his help
4/25/2025
William B. VERIFIED CUSTOMER
Richard was OUTSTANDING! Great customer service! I appreciate the recommendations by the tech and how quickly and clearly Richard relayed the information to us. Richard also made several suggestions when it came time to pay (such as the Fordpass) that told me he took a personal interest in us and our satisfaction. Thank you!
4/25/2025
Michael B. VERIFIED CUSTOMER
Terrible customer service, I’ve been dealing with Richard a service manager for years now and he’s been nothing but a pain. And waits until the last minute to start a project. Then returns the vehicle half assed.
Very unhappy and will never be returning to this location as I already had an official complaint case opened on the employees there. They all stand around and say “they are out for the day” when they are in the office still. Very unprofessional
4/25/2025
Eric P. VERIFIED CUSTOMER
Tech who stoped by and who updated equipment did a great good. Thank you. I am satisfied
4/24/2025
Atop Sales. VERIFIED CUSTOMER
He provids acurite service and he is very kind as well.
4/24/2025
Armando R. VERIFIED CUSTOMER
I was having trouble getting a ride to pick up my vehicle and Francisco got me a Lyft to pick me up which was a plus for me..
4/24/2025
Rebecca N. VERIFIED CUSTOMER
The service was done in front of our house promptly and very efficiently.
Thank you
4/24/2025
Emily I. VERIFIED CUSTOMER
Savannah was rude and unprofessional today. I am deeply troubled by her attitude.
4/24/2025
Craig B. VERIFIED CUSTOMER
Rudy is Very cordial and easy to work with. Found we have a big circle of mutual friends. I am very pleased with his professionalism and attitude with assisting me with my vehicle needs. Would like to have him as my regular service contact.