Crystal has been great to us we are a repeat customer top level service on a Saturday called on Friday and got us in next day with outstanding recalls on the 2022 Explorer. Thank you!
2/16/2025
Robert M. VERIFIED CUSTOMER
Service to way too long. I was never notified my car was ready until I went inside to ask. My paper work was sitting there and I wasn't notified.
2/15/2025
Maria V. VERIFIED CUSTOMER
Muy amables gracias
2/15/2025
Chris G. VERIFIED CUSTOMER
Good service ,the porter took forever to get my truck I had 3 different porters to ask for my paperwork I don’t know what that was about
2/15/2025
Romeo P. VERIFIED CUSTOMER
The Service Pro and Valet Service Driver were extremely professional and friendly. The service was excellent! Thank you.
2/15/2025
Jeffrey T. VERIFIED CUSTOMER
Thank you Tony
2/14/2025
Henry L. VERIFIED CUSTOMER
Shut out to both Emma and Fransisco's dadication for helping customer. Will definitely recommend friends and family to purchase Lincoln vehicle from Norm Reeves.
2/14/2025
Maria B. VERIFIED CUSTOMER
Mr Bretado is a great ambassador to your outfit. Was very pleased with his professionalism and servicing my vehicle. Thank you
2/14/2025
Rhonda M. VERIFIED CUSTOMER
He was great. Super helpful and efficient. Thank you!
2/14/2025
David G. VERIFIED CUSTOMER
Great job!
2/13/2025
John G. VERIFIED CUSTOMER
I also own a Jeep Gladiator. When I go for service at the dealership there they have discount offers on certain services and for routine ones like oil changes they have discount specials if you buy multiple services. Why doesn’t ford do this. Also can’t figure out why first two oil changes and tire rotations are not covered by ford like Jeep does. If your gonna overcharge on a vehicle have special that go with it. Even the foreign cars have 3 years maintenance free. Come on Ford. Catch up!!!
2/13/2025
Melanee I. VERIFIED CUSTOMER
Amazing customer service!
2/13/2025
Audie S. VERIFIED CUSTOMER
Very professional took his time with me.Told me everything have been done and was very timely on his return calls to me
2/13/2025
Growing Leaf. VERIFIED CUSTOMER
She understands all my problems and take care of them.
Thank you.!!
2/12/2025
Timothy /. VERIFIED CUSTOMER
Mike was respectful, polite and efficient! I was cery pleased with the customer service.
2/12/2025
Juan G. VERIFIED CUSTOMER
Very professional and friendly. Helpful they answer all. Y questions
2/12/2025
Clarissa D. VERIFIED CUSTOMER
I am very happy with the service and Eduardo Milan is very good at giving me advise on the services my car needs and how to prioritize repairs in an affordable way for me.
2/12/2025
Judy M. VERIFIED CUSTOMER
Crystal was helpful, listened to my concerns and kept me updated during the diagnosis process. My car’s problem was addressed and fixed.
2/11/2025
Patricia M. VERIFIED CUSTOMER
Everything when smoothly.
2/10/2025
Alan L. VERIFIED CUSTOMER
Savannah was awesome, super professional.
Really satisfied with her service.