Ok I’ll be on the look out for it however if I overlook it he is always insightful and helpful
6/23/2025
Danilo A. VERIFIED CUSTOMER
Mike provided excellent customer service!
6/22/2025
Juan C. VERIFIED CUSTOMER
Good service
6/22/2025
Satid T. VERIFIED CUSTOMER
Very good
6/22/2025
Manuel Or. VERIFIED CUSTOMER
Mr.Mike Mosley is a very Professional asset for your company.. I love to see young people inspired to succeed in what they are doing… Very Professional & Respectful,, An employee like him wants the Customer to come back for Vehicle Service….Thank you..
6/22/2025
Shaolian G. VERIFIED CUSTOMER
excellent
6/22/2025
Edwin R. VERIFIED CUSTOMER
I am very satisfied with the service been provided by Crystal Rivera as my advisor she always keeps me updated on the progress on the job getting done with my truck. Thank you ????
6/21/2025
Thomas M. VERIFIED CUSTOMER
Service is more than repairing vehicles. It’s also going the extra mile to assist customers with scheduling and understanding what’s needed to complete repairs. This is where Rafael excels.
It’s a seamless process with him. I know he cares about making each visit to Norm Reeves one we’ll both feel was done properly and with consideration and respect. He’s straightforward and positive too. Always upfront and upbeat. I couldn’t ask for more.
Tom Millhouse
6/21/2025
Gilbert R. VERIFIED CUSTOMER
My truck had a scratch on my hood
The noise I asked about when I go over bumps I still hear.
6/21/2025
Katie Y. VERIFIED CUSTOMER
Everything was great except there wasn’t a loaner car available.
One of the main reasons I bought this service package was for the loaner car.
6/21/2025
Christina R. VERIFIED CUSTOMER
Richard Juarez has been such a great help. Whenever I need anything or have any questions about my car or want to fix something in my car ASAP I know I can rely on him. I’ve definitely recommended family members and friends with a ford to call and ask for Richard because he will give you the best service. The communication is great and he keeps you up to date on your car as it’s in the dealership. He’s very easy to ask questions and he will get back to you if he doesn’t know the answer. He never just tells you “oh I don’t know” he will always tell you “you know what let me find that out for you” which is great as a costumer because it can he frustrating asking the person you’d trust for automotive questions and they don’t even try to answer your questions and running up and down for opinions can be very frustrating. I don’t feel embarrassed to ask Richard questions and neither is my family. He is definitely a great person to represent Norm Reeves Ford Dealership.
6/21/2025
Jerry L. VERIFIED CUSTOMER
Rudy was awesome, we took care of what we needed done
6/21/2025
W Marcel. VERIFIED CUSTOMER
He was awesome
6/20/2025
Jane V. VERIFIED CUSTOMER
Rudy is the best!
6/20/2025
Julie P. VERIFIED CUSTOMER
Service writer was polite and did his job great
6/20/2025
Victor G. VERIFIED CUSTOMER
Crystal was very helpful on everything, before I even requested something she already asked me if it was ok ,. Service like that would definitely take me back, thank you Crystal.
6/20/2025
Jose C. VERIFIED CUSTOMER
Thanks
6/20/2025
Raymundo C. VERIFIED CUSTOMER
Not now
6/20/2025
Daisy R. VERIFIED CUSTOMER
Eduardo was amazing from beginning to end. He valued my concerns and took into consideration my concern with time. He helped me as quickly as he could and I couldn’t have been more thankful for him.
6/20/2025
Danny B. VERIFIED CUSTOMER
Service was real good with Crystal Rivera. Thank you