Rafael was very personable. He was very pleasant, and very attentive. It was a pleasure to be greeted with his bubbly personality that time of morning! Very satisfied with the way he conducted business with me on Friday, September 12, 2025. I would recommend Norm Reeves Ford for service to anyone looking for car service.
9/14/2025
Diana M. VERIFIED CUSTOMER
thank you for good service
9/13/2025
Stephanie G. VERIFIED CUSTOMER
He is great and always in a great mood!
9/13/2025
Ronald O. VERIFIED CUSTOMER
Very pleased with the service.
9/13/2025
Chuck B. VERIFIED CUSTOMER
I didi liked your service
9/13/2025
Rhonda B. VERIFIED CUSTOMER
HE WAS TOTALLY WONDERFUL!!!!
9/13/2025
Felton B. VERIFIED CUSTOMER
Richard was very knowledgeable about the issues with our 2008 expedition . He explained all the issues in detail that our expedition was having and let us know that it could be a couple of days to complete the service on our vehicle.
9/12/2025
Frances M. VERIFIED CUSTOMER
I was very pleased because my appointment was at 10.15 and my vehicle was completed in less than 2 hrs. The staff is very friendly and helpful.
9/12/2025
Penske J. VERIFIED CUSTOMER
Rudy Wilson took excellent care of my inspection of my truck. He was very responsive and took answered all my questions.
Thank you
9/12/2025
Tiberius S. VERIFIED CUSTOMER
Best Service experience ever! Rafael did an excellent job guiding me through the process of bringing my truck back in shape.
9/12/2025
7-Eleven Inc. VERIFIED CUSTOMER
Alejandra Gonzalez was very helpful for me to get service done and getting the truck back to me in a timely manner. Returned my phone calls and helping with concerns I had with other issues I was having with my truck
9/12/2025
Samuel L. VERIFIED CUSTOMER
Rafael always do an exceptional job coupled with his professionalism. He is passionate about how his customers feelings about having a reliable car once he hand over the key back ready to go on the road again. Awesome customer service. Go Rafael!
9/11/2025
Louie P. VERIFIED CUSTOMER
Everything went well Mr Gonzales was very nice and took care of everything I needed he was very helpful—thank you ????????
9/11/2025
Andrey W. VERIFIED CUSTOMER
Crystal did a great job very friendly very knowledgeable
9/11/2025
Valerie Beatrice. VERIFIED CUSTOMER
Excellent service
9/11/2025
Talitha M. VERIFIED CUSTOMER
Excellent customer service, great communication from Crystal, and the service was completed in a timely manner.
9/11/2025
Me Del. VERIFIED CUSTOMER
She is very professional and excellent worker so give five stars to Cristal Rivera Tenkiu …
9/11/2025
Paul W. VERIFIED CUSTOMER
First time service and first time there..Also car was not washed like they said it was, grease on door handles
9/10/2025
James O. VERIFIED CUSTOMER
Great Service!
9/10/2025
Chris N. VERIFIED CUSTOMER
FRANCISCO BRETADO is the best service representative there. Period.