No one answered phone on multiple calls---kept going back to automated recorded menu even with option 0---no operator no humun---spent almost one hour before reaching Kevin who was great and resolved my car issues.
12/9/2021
Christine M. VERIFIED CUSTOMER
I did not see no effort trying to help with the situation very displeased
12/9/2021
Donna F. VERIFIED CUSTOMER
Your Service Advisor Daniel is awesome! I finally have someone I really trust and has excellent service. Thank you Daniel!!! Happy Holidays!
12/9/2021
Esteban V. VERIFIED CUSTOMER
Rafael is great and communicates very well. He’s an asset to your company and represent your company very well. Please feel free to call me anytime I would love to talk about him some more. Management material for sure.
12/9/2021
Christine S. VERIFIED CUSTOMER
Excellent service!
12/9/2021
Elizabeth H. VERIFIED CUSTOMER
Excellent customer service
12/9/2021
Gregory R. VERIFIED CUSTOMER
Daniel was very professional and did a good job of explaining everything. I dropped by to get something out of my car while the TCM was on back order and he remembered my name when i walked in which was impressive given the number of people he deals with each day. Great job!
12/9/2021
Bernadette P. VERIFIED CUSTOMER
Thank you for the repairs and being transparent with the charges
12/9/2021
Colleen A. VERIFIED CUSTOMER
Ivan is always great; considerate and professional.
12/9/2021
Lilia C. VERIFIED CUSTOMER
Daniel was very helpful and explained to me what kind of repair my car needed
12/9/2021
Luis T. VERIFIED CUSTOMER
????
12/9/2021
Edwin C. VERIFIED CUSTOMER
Rafael was very nice. I will return to do another service because I felt that Rafael did a very service
12/9/2021
Juanita A. VERIFIED CUSTOMER
Tim kept me informed of what was being done on my truck. He is awesome !!!
12/8/2021
Jonny C. VERIFIED CUSTOMER
Francisco is a great guy.
12/8/2021
Julie V. VERIFIED CUSTOMER
Yes very satisfied, he's very professional and friendly. I've been going to cerritos ford for a few years. And every time I've seen him, always great customer service with a smile. I would definitely give him a 10 bring awesome!
12/8/2021
Jeff S. VERIFIED CUSTOMER
I have nothing bad to say about Tony his service is impeccable..
He takes care of you like he’s working on his own vehicle. He make sure it gets done right . So Great job.
12/8/2021
Alice W. VERIFIED CUSTOMER
Excellent service from Tony and everyone in the service department always!
12/8/2021
Armando M. VERIFIED CUSTOMER
Excellent service.
12/8/2021
Donyel G. VERIFIED CUSTOMER
Francisco was so professional, he made my experience wonderful. Great job!