Tony Ybarra is a great asset to Norm Reeves. Excellent service Staff.
1/14/2022
Denise W. VERIFIED CUSTOMER
Raphael is my lifesaver!!!!
1/14/2022
Paul C. VERIFIED CUSTOMER
Customer service was great, asked the right questions regarding my concerns
1/13/2022
Cheryl A. VERIFIED CUSTOMER
Pleased
1/13/2022
Andre A. VERIFIED CUSTOMER
Needed to check misfire during service was told by Mike they don't check your car during service instead I took my car and found out I need spark plugs so no I'm not satisfied
1/13/2022
Edward D. VERIFIED CUSTOMER
Thanks
Great service right when I went in and great communications throughout all when I left my Ford Ranger.
1/13/2022
Jason K. VERIFIED CUSTOMER
Robyn was amazing. She was very welcoming and stayed late to check in my vehicle. She was the same way during pickup and a pleasure to deal with.
1/13/2022
Benjamen J. VERIFIED CUSTOMER
As always Rafael gives me the best of customer service when it comes to taking care of my vehicle.
1/13/2022
Anthony S. VERIFIED CUSTOMER
Working good again!!!!
1/13/2022
Frederick P. VERIFIED CUSTOMER
Daniel was a great rep. He kept us informed on the car in a timely manner. I always have great customer service at Cerritos Ford! I am a repeat customer.
1/13/2022
Glenda D. VERIFIED CUSTOMER
Daniel was awesome. He even waited to make sure I received my car that night. I also like that he gives you worst cause on ready instead of over promising and then not delivering on that promise. I think the warranty process should be quicker.
1/12/2022
Luis G. VERIFIED CUSTOMER
Very good service, thank you.
1/12/2022
Adrian F. VERIFIED CUSTOMER
God bless
1/12/2022
Harry L. VERIFIED CUSTOMER
Tim O’Neil was great. Good communication and support ????
1/12/2022
Evanette G. VERIFIED CUSTOMER
I appreciate that my survey comments were taken seriously. I was only truthful with my experience. My follow-up visit went very well and I was treated with kindness and respect. Francisco was the utmost professional and kept me updated throughout my service.
Thank you!