Rafael is very professional and helpful. I appreciate his honesty and patience. Very good customer service always kept me updated.
1/29/2022
Enrique A. VERIFIED CUSTOMER
He was a great guy to work with I appreciate his time in responding to my questions.
1/29/2022
Jose P. VERIFIED CUSTOMER
Well,I took my car for a diagnostics regardless ABS and for some reason now my car had so many issues which am not too sure about it, plus i was in a very high risk to have an accident cause now my car Dont have BRAKES and they were working yesterday. Can you please contact me asap, thank you.
1/29/2022
Federico V. VERIFIED CUSTOMER
Rafael was really rude not informative lack professionalism gave me the run around about a service I needed never going back to Cerritos
1/29/2022
Magdalena N. VERIFIED CUSTOMER
Great customer service by Timothy O'neil
1/29/2022
Richard L. VERIFIED CUSTOMER
Tony was great really appreciate getting my car out fast very friendly and easy to work with
1/29/2022
Jonathan P. VERIFIED CUSTOMER
Rafael was extremely kind and knowledgeable about my vehicle ! All though the service news about my car and what needs to be repaired wasn’t what I was hoping to hear ! Rafael still made the situation better and accused me everything would work Out ! Hats off to him for making my experience at the service department friends and quick
-Johnny
1/28/2022
Guille M. VERIFIED CUSTOMER
My appointment was at 8:55 and waited in my car for an hour before someone came out.
1/28/2022
Noah D. VERIFIED CUSTOMER
Ivan was Awesome thanks!!!
1/28/2022
Gary M. VERIFIED CUSTOMER
Thank you Ivan You went above and beyond my expectations of your job I would recommend you to anyone needing service.
1/28/2022
Tom C. VERIFIED CUSTOMER
Rafael was completely on it had my car ready when I got there which is huge for me. Thank you.
1/28/2022
David M. VERIFIED CUSTOMER
Exceptional service from Daniel Sanchez. Complete satisfied!
1/28/2022
George T. VERIFIED CUSTOMER
Ivan was excellent; very friendly and helped me a lot. Thank you.
1/28/2022
Daniel N. VERIFIED CUSTOMER
Tim kept me updated and was very professional. It was nice to work with him. 5 star service.
1/27/2022
Robert B. VERIFIED CUSTOMER
Ivan was very professional and friendly- also Francisco was very friendly and helpful. Thanks guys!
1/27/2022
Penny H. VERIFIED CUSTOMER
At pick up Ivan was not in so a lady helped me and she was great too .
1/27/2022
Antoinette A. VERIFIED CUSTOMER
Rafael is always a pleasure to work with.
1/27/2022
Teddie R. VERIFIED CUSTOMER
Mr. Cruz was very professional,friendly, helpful by answering my questions and requests. Hr is an asser to your company.
1/27/2022
Robert J. VERIFIED CUSTOMER
Tim was a professional and listened to my concerns. Great experience!
1/27/2022
David C. VERIFIED CUSTOMER
Daniel was awesome and because of his service I have decided to return servicing my vehicle at Cerritos Ford again, post covid. And where i purxhased it. God bless...David