Yolanda was professional and personable, she went out of her way to be of help
10/22/2022
Helen G. VERIFIED CUSTOMER
Don't understand why I had to go back in.
10/22/2022
Mary C. VERIFIED CUSTOMER
Great service! Daniel was informative, professional and very pleasant to work with!
10/22/2022
Samantha S. VERIFIED CUSTOMER
Excellent Service
10/22/2022
Ceaser S. VERIFIED CUSTOMER
Yolanda is a great team member! She was very knowledgeable and quick
10/22/2022
Ericka L. VERIFIED CUSTOMER
Excellent customer service
Very courteous and professional
10/21/2022
Gerald K. VERIFIED CUSTOMER
Better than I expected
10/21/2022
Scott M. VERIFIED CUSTOMER
Rafael was awesome
10/21/2022
Rose L. VERIFIED CUSTOMER
I appreciate the work was completed in a quick and efficient
manner.
10/21/2022
Debra D. VERIFIED CUSTOMER
Cerritos Ford service was prompt & courteous.
10/21/2022
Consuelo M. VERIFIED CUSTOMER
Terrible customer service I waited a whole 2 months for my vehicle with false completion dates I could barely get a hold of the service department and was promised a rental until my vehicle was complete and I ended up paying out of pocket
10/21/2022
Debbie H. VERIFIED CUSTOMER
She went above and beyond appreciate it!
10/21/2022
Roberta Y. VERIFIED CUSTOMER
Daniel was excellent, patient, and helpful.
10/21/2022
Yvette H. VERIFIED CUSTOMER
Outstanding advisor, very helpful with customer service
10/21/2022
Rajan M. VERIFIED CUSTOMER
Robyn was very accommodating and honest about the work and provided explanations when asked. She was very responsive with communication was a pleasure to work with. I plan to go back to her again when I come back for my next service.
10/21/2022
David W. VERIFIED CUSTOMER
Horrible communication
Horrible service
After several calls, took me almost 5 minutes for them to answer the phone to get me to my service rep left a message. Never got a call back.
Said that there was a problem with my car But after keeping it for three days they said to get a battery charger I feel they never really look at the car after complain so much
I’ll try I was cold but the car would be washed and that never got done
The only good thing they didn’t get charge because I complain so much
I will never return to that dealership for service to my car
10/21/2022
Jose H. VERIFIED CUSTOMER
Ralph was very professional
10/21/2022
Scott M. VERIFIED CUSTOMER
Yes I was completely satisfied Rudy is a really good service writer he is knowledgeable and overall a professional he answered all my questions and I was very happy with his service I will continue to keep him as my service writer
10/21/2022
Ericka L. VERIFIED CUSTOMER
Daniel was very thorough with his explanations and answered all my questions.
He has exceed in providing an excellent customer service.
10/21/2022
Daniel F. VERIFIED CUSTOMER
Francisco very helpful and even waited for me to pick up car. The issue is your automated phone. When I entered ext No would replay same prompt to enter ext no Finally had to call your Sales dept to put me through