Crystal was very helpful and made sure everything was taken care of quickly.
2/22/2023
Miguel V. VERIFIED CUSTOMER
Crystal was super nice and honest with me. I totally appreciate that. I gave you five stars in Yelp.
2/22/2023
Leslie W. VERIFIED CUSTOMER
I appreciate Yolanda’s excellent communication skills.
2/22/2023
Jose L. VERIFIED CUSTOMER
Tony did a great job in addressing concerns
2/22/2023
Maurice D. VERIFIED CUSTOMER
The team at Fords Service department was outstanding. Thank you for providing excellent customer service. ????
2/21/2023
Enzo C. VERIFIED CUSTOMER
He was very informative this then last time. He was courteous and helpful. Thanks you.
2/21/2023
Cyrus B. VERIFIED CUSTOMER
Rafael, was courteous, well-informed, subject matter, expert, and professional. In the future, I would go to him again, again, and again. I would like to say to Rafael, Thank you for helping me with my truck.
2/21/2023
Lucretia I. VERIFIED CUSTOMER
Very pleasant!
2/21/2023
Ricardo G. VERIFIED CUSTOMER
I’m very happy with you guys
2/21/2023
Mario L. VERIFIED CUSTOMER
my car was not serviced because the technician was not available. I was informed of this after one hour later (I left my vehicle off at the Service Center and was dropped off at my residence).
I was then informed that it would be best to make appointment Tuesday through Friday as more than one technician would be available.
I wish I was informed of that when I made my initial appointment.
2/21/2023
Ken T. VERIFIED CUSTOMER
The staff are unfailingly cordial and polite. Gracious at all times. My issue is that had a scheduled appointment, and had to wait 45 minutes to get signed in. (after arriving 5 minutes early for the appointment). Seems like a systems issue.
2/21/2023
Erika B. VERIFIED CUSTOMER
Nice experience Rudy keeled me up to date with the suv while in service
2/20/2023
Courtney M. VERIFIED CUSTOMER
Walking in I was not greeted. There were 3 males and a female behind the computer and they weren’t friendly. The male who helped me didn’t hold the door open for me and just seemed like I was inconveniencing him being there for an oil change. I would have liked to had the opportunity to have been in the system and had been offered additional services. When I asked to be in the system I was told no need fill out the paper work. Little to no direction when dropping the car off. It would’ve been helpful to have a computer printed receipt of drop off instead of having to hand write it myself. The text message for when the car was ready should’ve included a time to pick up by since no direction was given at drop off. All around I was expecting better service.
2/20/2023
Steven K. VERIFIED CUSTOMER
Rudy was very helpfull and kept me informed.
2/19/2023
Ashley N. VERIFIED CUSTOMER
She was great and so was the assistant thank you ????
2/19/2023
Larry B. VERIFIED CUSTOMER
Thank you ????
2/19/2023
Lisa S. VERIFIED CUSTOMER
Rudolph was a pleasure!
2/19/2023
Scott P. VERIFIED CUSTOMER
For an early start to the 2 days I came to bring my vehicle, Crystal Lopez was always in a positive attitude and very attentive. Constant communication via text message, which kept me informed to go about my day. Nice lounge. Friendly staff. Thanks for the chai latte and hot chocolate.