Exceptional service provided by Eduardo Millan. Eduardo is outstanding! Highly recommended and very professional. Thanks Eduardo for the great customer service!
12/17/2025
Ronald M. VERIFIED CUSTOMER
Great costumer service, and personality.
12/15/2025
Marina C. VERIFIED CUSTOMER
Very friendly and helpful! Will definitely be back.
12/15/2025
Asiana Products. VERIFIED CUSTOMER
He gave me an honest opinion.
12/14/2025
Chunta W. VERIFIED CUSTOMER
Exceptional satisfaction with service I received by the team of Norm Reeves Lincoln, especially shout out to the service driver manager, Eduardo and Service director, Dominic.
12/14/2025
Everardo A. VERIFIED CUSTOMER
The service performance on my F150 was great. It was also completed ahead of time
12/14/2025
Heriberto C. VERIFIED CUSTOMER
Was a great 3xpirience whit richard juarez
12/14/2025
Maria . VERIFIED CUSTOMER
Very Professional
12/14/2025
Michael A. VERIFIED CUSTOMER
I just wanted to take this time to thank my Ford family. Once again, you guys serviced my Ford Ranger and got me back on the road. None of this would have been possible without my man Richard Juarez. From getting me in, to helping me understand my vehicles needs and aiding me in applying my points.He was awesome. When it's time to drive off the lot, I leave with confidence from the service provided by my Ford family. Thanks again Richard! -RangerXLT
12/13/2025
Trino R. VERIFIED CUSTOMER
Excellent service. Eduardo had great costumer service for my first visit. I will continue to get my service at done Norm Reeves.
12/13/2025
Nigel C. VERIFIED CUSTOMER
Very professional, and helpful. Was dealing with a lot personally, and he was upfront with me. Helped me through the process. Thank you.
12/12/2025
Janice C. VERIFIED CUSTOMER
Eduardo was so pleasant to work with and is an excellent service advisor/manager. I ended up needing to replace my tires and he gave me options to purchase them. He also helped me with the rebate and to use my Ford rewards. Eduardo is a real asset to the Norm Reeves Ford Service Dept and will request for my car’s future service needs.
12/12/2025
Salvador A. VERIFIED CUSTOMER
Great service with the help of Rudy.
12/12/2025
Helen A. VERIFIED CUSTOMER
Rafael Gonzales-moran worked very hard to get the best service for me. His communications/texts kept me apprised of progress and were very responsive to my questions. It was a pleasure interacting with Rafael.
12/12/2025
James C. VERIFIED CUSTOMER
I would have appreciated it if the service tech would have told me my car was ready rather than me having to ask around
12/12/2025
Keith R. VERIFIED CUSTOMER
He kept me up to speed with the service happening
12/12/2025
Douglas D. VERIFIED CUSTOMER
Rudolph was outstanding! Very nice and professional! Always a good experience at Norm Reeves Ford Cerritos!
12/12/2025
Melissa R. VERIFIED CUSTOMER
Rafael was very attentive and was so helpful with the car rental process as well as fixing all the issues with my current vehicle. I am so grateful because I was stressing out about how to resolve these issues but he reassured me that it would all be resolved and not to worry. Thank you for having a great employee who provides excellent customer service!
12/12/2025
Jeffrey O. VERIFIED CUSTOMER
Amazing customer service! However I noticed my email is incorrect on my paperwork. The correct email is