It was a little over kill with asking me if I wanted to trade my car in. A text message, a phone call and now on this email. That doesn’t include the times prior to service that I was asked that. The answer was no the first 10 times I was asked.
5/13/2023
Ken T. VERIFIED CUSTOMER
Mr. Ybarra was friendly, prompt, and comprehensive. I recommend 5 stars!
5/13/2023
Armando M. VERIFIED CUSTOMER
Very professional and kind
5/13/2023
Tammy C. VERIFIED CUSTOMER
Francisco was very polite and helpful..There is a issue that was not communicated with me in the proper manner pertaining to work that was not completed on my vehicle ..The issue is still there on my car ..
5/13/2023
Kevin O. VERIFIED CUSTOMER
He was very helpful with a situation that was beyond frustrating. He’s an excellent advisor. Thank you
5/12/2023
Cynthia M. VERIFIED CUSTOMER
Francisco Bretado was very kind and my Corsair came back so clean. BUT, atho the visor light now works, the garage door opener can still not be programed in such a way as to work. Francisco programed it by using my remote and since it didnt work when I got home I got the ladder and programed it with the garage door itself. But still it will NOT open the garage door...it is dead.
5/12/2023
Jessica K. VERIFIED CUSTOMER
Incredible attitude and very courteous towards me. Explained everything in detailed and actually showed me the problems under the hood. He also had the technician to have my car washed.
Excellent service!
5/12/2023
Carlos L. VERIFIED CUSTOMER
He is very knowledgeable person answered all of my questions very friendly makes you feel like you're family excellent person.
5/12/2023
Jorge A. VERIFIED CUSTOMER
Rudolph was great in helping to make the service in my vehicle smooth and easy. Also made my day easy by getting me a ride to get me back to work on time. Thanks again Rudolph!
5/12/2023
Susan C. VERIFIED CUSTOMER
Very happy with service I like everything was explained to me before I paid and vehicle was washed and ready when I arrived to pick it up.
5/12/2023
George W. VERIFIED CUSTOMER
Great job. My new friend
5/11/2023
Egai E. VERIFIED CUSTOMER
Service is great! I just don’t understand why the fees so high on inspections…
5/11/2023
Mizraim G. VERIFIED CUSTOMER
Great service! Thank u Daniel
5/11/2023
Patricia C. VERIFIED CUSTOMER
Great customer service
5/11/2023
Mhrina N. VERIFIED CUSTOMER
Thank you! It was an excellent service !
5/11/2023
Eduardo B. VERIFIED CUSTOMER
You guys are the best. Nrystal Lopez is an amazing employee, for different Times, today and previously once or twice she work with us giving a grest service. Thank you Krystal!
5/11/2023
Hector G. VERIFIED CUSTOMER
All good
Thanks
5/11/2023
Helen P. VERIFIED CUSTOMER
Crystal is very nice and kept me updated on my car, I really appreciate it. Thank you ????
5/11/2023
Wayne W. VERIFIED CUSTOMER
The service team was a very professional, and solve my complaint with the vehicle and repair. I would also like to add the part department staff when above and beyond to help me with my questions and answers
5/11/2023
Ira R. VERIFIED CUSTOMER
Service provided by Tony Ybarra and Service department was excellent.
It always is. Thank you for Providing piece of mind.
My repir order # is 990956. Total cost wad $ 628.15
Under entry J # 3 it says if I provide a 5 star Yelp review I will receive 10% off my bill.
5 stars is well deserved . Our Fusions have only been Serviced at Norm Reeves Ford
I posted a 5 star Yelp review just now under login ID
Please issue the 10% discount offered
Thank you