Crystal Was professional and friendly she did a great job and answered my questions.
5/26/2023
Xiaoyu S. VERIFIED CUSTOMER
Wilson is a nice guy and so friendly. I like this place
5/26/2023
Alejandra T. VERIFIED CUSTOMER
He did a great job communicating with me and explaining the repairs and ensuring me that my car will be fixed one the part arrives he was very nice and helpful
5/26/2023
Ricardo G. VERIFIED CUSTOMER
She was very professional easy drip off and pick up thanks for the service I appreciate it
5/26/2023
Susan M. VERIFIED CUSTOMER
Promised and assured me to have vehicle service performed quick or expedited and followed through and he showed great customer service
5/25/2023
Samuel R. VERIFIED CUSTOMER
Crystal and Robyn provided me with excellent service. Thank you very much for your help.
5/25/2023
Luis Valen. VERIFIED CUSTOMER
Rudy was awesome! He made sure the warranty for my vehicle kicked in! Look for him for your service needs!
5/25/2023
Brian B. VERIFIED CUSTOMER
Picked up my car yesterday, over $2600.?? in parts & labor. 6400 miles 2016 never abused, my list of dissatisfaction is more than I care to get into here. I will be down there today to go over the unresolved issues I was assured were corrected, and paid for.
5/25/2023
Javier M. VERIFIED CUSTOMER
N/a
5/25/2023
Christine S. VERIFIED CUSTOMER
Overall I was satisfied with the service. Thank you.????
5/25/2023
Ed M. VERIFIED CUSTOMER
Great job by Robyn she was outstanding
5/25/2023
Dennis B. VERIFIED CUSTOMER
Job well done
5/25/2023
Richard C. VERIFIED CUSTOMER
Thank you
5/25/2023
Jose L. VERIFIED CUSTOMER
The service was done less the 2 hours that’s good, but I didn’t receive a call to let me know and ask what my truck need, also they didn’t take care about the brakes fluids, window washer fluids etc and I’m kind of disappointed tha the service in 6-12 months went on decline and poor
5/24/2023
Phillip F. VERIFIED CUSTOMER
Hello, Rudolph was absolutely amazing! He took care of me very well and also went above and beyond to make sure I felt good about having my vehicle serviced with Ford. I asked the guy a thousand questions, he answered them all and also followed up on things in a timely manner. I would highly recommend Rudolph! Very impressed with his customer service and company drive. Thank you for the great experience Rudolph!
5/24/2023
Lashaun L. VERIFIED CUSTOMER
Made the appt for an oil change and transmission check 3 days in advance. Was told upon arrival that transmission could not be done as there is a back log in that area and no loaner cars available.
5/23/2023
Victor L. VERIFIED CUSTOMER
I was thoroughly and beyond satisfied with Francisco’s service toward the completion of the repair of my Lincoln, MKZ.
Francisco explained the repair process to me in a manner I could understand. He followed through by making personal phone calls to me updating when the repair work would be completed.
Whenever my vehicle needs servicing, I hope it’s Francisco I deal with.
Francisco Betado is a fine example of customer service.
Thank you, Francisco!
Victor L
5/23/2023
Christy C. VERIFIED CUSTOMER
Always a Job Well Done at Norm Reeves Ford Service!!
5/22/2023
Delia A. VERIFIED CUSTOMER
Francisco always makes me feel welcome
5/21/2023
Reynaldo F. VERIFIED CUSTOMER
Responded quickly to any answers I had and she was very nice