I'm satisfied with service I received. Except for some wires that are hanging and don't know if there supposed to be hanging or is the wires were they connected the computer to verify codes and were not put away correctly.
7/16/2023
Javier A. VERIFIED CUSTOMER
I not satisfied with my experience because I had already gone in with the same concerns and was told nothing was found. This time, not under warranty I am told they would change the parts but have to pay for the diagnosis.
7/16/2023
Carlos K. VERIFIED CUSTOMER
Mr. Wilson was very friendly and professional. He was helpful.
7/16/2023
Debra L. VERIFIED CUSTOMER
Rudy is the best. One call he is on it !!! Checks everything done on time. Calls and text with updates. Always request Rudy He is my Choice
7/16/2023
Sharon S. VERIFIED CUSTOMER
Fantastic Service!
7/16/2023
Mark /. VERIFIED CUSTOMER
Very professional, knowledgeable, helpful and welcoming
7/16/2023
Lucas S. VERIFIED CUSTOMER
You didn't do the work, how can I be satisfied.
7/15/2023
Bryant J. VERIFIED CUSTOMER
Great attitude, sincere concern, great asset to the service team. Mr Corral appears to want to restore the Norm Reeves customer satisfaction standard. In addition to great customer RELATIONS.
That's it
Thanks for listening.
7/15/2023
John V. VERIFIED CUSTOMER
Isaac was courteous efficient and quick
7/15/2023
Richard C. VERIFIED CUSTOMER
Great
7/15/2023
Timothy B. VERIFIED CUSTOMER
Quick and efficient service. Customer service a++
7/15/2023
Augusto O. VERIFIED CUSTOMER
I am very please with the complete service for my vehicle that Crystal and the rest of the team has provided. I will definitely be recommending friends and family .
7/15/2023
Norm Reevs. VERIFIED CUSTOMER
Excellent service
7/14/2023
Jose S. VERIFIED CUSTOMER
Crystal, is very attentive and always gets our vehicles done on time and keeps us informed when other parts are needed or lead times, very appreciative of her dedication to her job
7/14/2023
Rita T. VERIFIED CUSTOMER
First off I get a text and a call from someone at dealership at 7 in the morning asking about buying my car. No follow up on status of car. I had to call my self. The day of pickup the poor woman was by herself. This is not the first time I have had bad service. Will probably not go to this dealership again.
7/14/2023
Christine P. VERIFIED CUSTOMER
Joseph was very professional, kind and courteous. We felt like family. Thank you Joseph!
7/14/2023
Emilio P. VERIFIED CUSTOMER
No issues with the car anymore, Cerritos ford always do a great job with all my vehicles
7/14/2023
Miguel P. VERIFIED CUSTOMER
Munchas gracias
7/14/2023
Joseph S. VERIFIED CUSTOMER
Employees are willing to get the job done Very professional well run operation