I am verify satisfied with Richard Juarez’ customer service. Juarez went over and beyond to make sure I I was satisfied with his service to the extent of coordinating to have my truck to get detailed as a result of a minor issue. Juarez should be an example of how a service advisor/employee should be treating their customers. Based on his performance, I will definitely be recommending him to others. Please, thank Juarez for his service.
7/22/2023
Ava R. VERIFIED CUSTOMER
Awesome Service! Thank you so much!????????
7/22/2023
Jose C. VERIFIED CUSTOMER
Francisco done a great gob he explained everything thoroughly
7/22/2023
Eric &. VERIFIED CUSTOMER
Great service...
7/22/2023
Jonathan L. VERIFIED CUSTOMER
Crystal did a great job. She was professional and courteous. Excellent service
7/22/2023
Marcelo Z. VERIFIED CUSTOMER
I was called by Robin and quote me $37.14 and when I got there My Bill was $3,714 something I can pay for.so I haven't received my car after Ford send me a letter stating it was a satisfaction repairs was going to be done on my car.
7/22/2023
Luerisia T. VERIFIED CUSTOMER
The only thing is that Rudolph was suppose to send me my maintenance report in an email and I haven’t gotten it. Other than that my experiences at Norm Reeves is always a good one
7/22/2023
Frank S. VERIFIED CUSTOMER
Issac was very helpful and professional. He communicated respectfully and promptly. My experience was great working with Issac. He has bright future ahead of him.
7/22/2023
Barbara M. VERIFIED CUSTOMER
crystal was very heplful
7/22/2023
William K. VERIFIED CUSTOMER
I completed a 5 star review on Yelp. My invoice stated I would get 10% off my bill. How do I get that? Ty
7/22/2023
Isaac S. VERIFIED CUSTOMER
Artie was phenomenal. He went above and beyond to assist me with my ford mavericks wheel locks. He even showed me how to use the FordPass app properly! Artie you made my experience 1000 times better! To the service center team as well, thank you guys very much for helping me out I really appreciate you guys!
7/21/2023
Steven B. VERIFIED CUSTOMER
Joseph Corral was very friendly and accommodating to my needs and concerns.
7/21/2023
Rose M. VERIFIED CUSTOMER
Went well
7/21/2023
Pedro S. VERIFIED CUSTOMER
Exelent service provided by Mr. Joseph corral. Thanks.
7/21/2023
Jennifer O. VERIFIED CUSTOMER
Outstanding customer service.
7/21/2023
Darnell A. VERIFIED CUSTOMER
The service guy Rudolph was awesome and answer all my questions and kept me updated on everything with my vehicle. Ten stars!
7/21/2023
Norma M. VERIFIED CUSTOMER
Joseph was very sweet and kept me updated. Took good care of me
7/21/2023
Norm Reevs. VERIFIED CUSTOMER
Excellent service and constant update on the status of your vehicle.
7/21/2023
Yolanda R. VERIFIED CUSTOMER
I have been your costumer For 30 years
Love my Ford dealer thank you