Car has a severe vibrant in front under accelerate two shop tell me bad cv shafts. You tell me bad tires replace tries then we will look at it. But have had tries blanced and rotated and they said nothing yet the two times I have you look at it the first thing out you tech is tires. Ford quality job none.
2/6/2024
Clarence S. VERIFIED CUSTOMER
Efficient service.
2/6/2024
Aaron J. VERIFIED CUSTOMER
They went above and beyond to find a part on hand for me during service so I didn’t have to wait on a back order part!
2/3/2024
Bradley W. VERIFIED CUSTOMER
Happy with the service.
2/2/2024
Byron T. VERIFIED CUSTOMER
Great
2/2/2024
Mike S. VERIFIED CUSTOMER
NA
1/24/2024
William T. VERIFIED CUSTOMER
Excellent service and friendly staff. Couldn't ask for better.
1/18/2024
Robert N. VERIFIED CUSTOMER
I don’t know who Tammy Norby is nor did she provide any service. I worked with Pavel.
1/18/2024
Michael T. VERIFIED CUSTOMER
I always enjoy visiting Bob Thomas Ford The employees are so kind & always professional
1/17/2024
Christopher K. VERIFIED CUSTOMER
Very satisfied as always
1/16/2024
Sue Stinnett. VERIFIED CUSTOMER
Great service
1/12/2024
Ronald D. VERIFIED CUSTOMER
Great team work,both advisors and mechanic were very involved with getting the job done ?? ????
1/9/2024
Kaitlin P. VERIFIED CUSTOMER
You did great. It was efficient service, and great communication. Thank you!
1/7/2024
Chris W. VERIFIED CUSTOMER
I do have one question Nick was not able to ask Nick. He was with another customer. On our invoice T2321. It was stated that we had a tiee repair done, can you explain why the tire needed a repair. Thanks Chris
1/5/2024
James R. VERIFIED CUSTOMER
The lug nuts on the right rear tire were NOT tightened after the wheels were rotated. I noticed mild vibrations followed by severe vibrations and wobbling. Now I have two broken studs and the tire almost came off while driving. THIS WAS INCREDIBLY DANGEROUS AND QUESTIONABLY INCOMPETENT. I will now have to miss work on Tuesday to get this corrected. I purched thus truck new from from this location and have been a long time customer. PLEASE help me as soon as possible. James R
1/1/2024
Kathleenn R. VERIFIED CUSTOMER
Very Friendly and efficient service.
Thank you
12/29/2023
Greg B. VERIFIED CUSTOMER
Time in and out was great.
12/22/2023
Charles B. VERIFIED CUSTOMER
Spent almost $700 had to take the car and a total of three times and the check engine light is still on. They tell me it’s because it needs an oil change. I just change the oil.I am not happy. I bought two vehicles from you in the last 10 years and I’m not sure that I will ever be back.
12/22/2023
Kim F. VERIFIED CUSTOMER
The service team is always helpful and friendly. The shuttle service is a nice perk too!
12/20/2023
William M. VERIFIED CUSTOMER
I am very happy with the service that I received replacing my front hub assemblies under warranty