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Real Reviews from VERIFIED CUSTOMERS
Julian T. VERIFIED CUSTOMER
I am impressed with the way the car feels with just an oil change and the price is good. They also care enough to tell me if other things need to be taken care of so I can prepare for future repairs. I greatly appreciate being able to stop in when I'm able or set up an appointment. The staff there are fun to talk to. Thank you for helping me keep running smoothly.
4/15/2026
Merry P. VERIFIED CUSTOMER
They were very patient with me I will always trust them.
4/9/2026
Karen K. VERIFIED CUSTOMER
Very friendly and prompt service.
4/3/2026
Michelle S. VERIFIED CUSTOMER
Dave’s really nice and he got me in right away and fixed my problem and I enjoy sitting in the waiting room talking to the ladies in the office.
4/2/2026
Kevin T. VERIFIED CUSTOMER
Got in on time and out...
3/24/2026
John L. VERIFIED CUSTOMER
All of the requested work was completed in s timely manner. All of the staff was courteous and professional.
3/23/2026
Tammy K. VERIFIED CUSTOMER
Even though they were short staffed Dave moved my cat right in at my appointment time and took care of me. Thank you Dave!!
3/17/2026
Deb A. VERIFIED CUSTOMER
David was very nice to work with.
3/12/2026
Frank T. VERIFIED CUSTOMER
Thank you for your good service!
3/9/2026
George P. VERIFIED CUSTOMER
I took the vehicle in 3 weeks ago for this problem. I received a tune up a fuel injection cleaning. The problem was not solved. Today I was charged for telling me the i needed $4k in transmission repair. Not cool.
2/24/2026
Julie T. VERIFIED CUSTOMER
I don't understand why it takes so long for the minor service I get.
2/21/2026
Steve S. VERIFIED CUSTOMER
I will continue to have my truck serviced there and probably trade in soon Ty ! Steve.
2/17/2026
Jennifer R. VERIFIED CUSTOMER
Tony and travis did a fantastic job. Efficient and on time. I will be back.
2/14/2026
Frank G. VERIFIED CUSTOMER
Very satisfied with the quick diagnosis of my problem. Very good turn around on the repairs that were needed. Recommend Bob Thomas to anyone.
2/7/2026
Andrew H. VERIFIED CUSTOMER
I thank your service Center fir getting my vehicle fixed and ready to go very quickly. I needed it fixed so I could bring my other vehicle in to be worked on. I couldn't be with out a way to work! I am so pleased with your managers and staff they really saved me! Thank you.
2/6/2026
Joel M. VERIFIED CUSTOMER
Great service. Fast and friendly.
2/6/2026
BINYAILE W. VERIFIED CUSTOMER
It took 3 weeks for work to even begin on my vehicle! Tony had the flu right after I turned in my vehicle, and it wasn't assigned to someone else, so even starting the work was delayed. This has been the worst experience I've had with vehicle repairs.
2/5/2026
Dawn J. VERIFIED CUSTOMER
Always prompt and courteous. Always answer my questions. Always nice and polite. Willing to meet my needs. Last time my vehicle was in the shop, they delivered my vehicle to me. Much appreciated
2/5/2026
Lynn H. VERIFIED CUSTOMER
I haven’t had service like that from Bob Thomas in probably over 15 years. I bought three cars from Bob Thomas and it used to be that they would give you a loaner car and bent over backwards to service you. After my second car, the loaner car option disappeared. We always had to find a ride there and a ride back then they started the shuttle service which was OK but this delivering my car back to me was impressive back to the Bob Thomas that I used to know! I’d stop coming there for servicing because of the mediocre service but now I will return my car back to Bob Thomas for service! Good job!
1/31/2026
Robert T. VERIFIED CUSTOMER
I was treated with respect and professionalism by Anthony and his team. Thanks Tony.
1/30/2026