Appreciated that they were able to work me in on such short notice
8/30/2023
Bill N. VERIFIED CUSTOMER
The works service I usually get is great. It's usually finished up in about 1 hr.
8/27/2023
Andrew P. VERIFIED CUSTOMER
Bob was excellent to work with, I wish I could say the same for the service contract on my vehicle as they were not as easy to work with and Bob was great having to deal with them as well.
8/26/2023
Jeff S. VERIFIED CUSTOMER
Work was not finished and had caused unnecessary damage to my truck.
8/25/2023
Michael T. VERIFIED CUSTOMER
Thanks for the quick service this morning Never a problem I'm very happy with this Ford Maverick
8/25/2023
Catherine B. VERIFIED CUSTOMER
I needed a tire fixed and Robert was very accommodating by getting me in. I had to wait which I expected but Robert apologized several times for my wait.
8/24/2023
Harrison G. VERIFIED CUSTOMER
Nick is very helpful
8/22/2023
Jason K. VERIFIED CUSTOMER
Nick was very helpful.
8/17/2023
Damarus J. VERIFIED CUSTOMER
Unsatisfied
8/15/2023
Fernando L. VERIFIED CUSTOMER
I was told the problem on the truck was fixed but on my way home I still had the same problem that was supposedly fixed and was told to take the truck back
8/8/2023
Terry W. VERIFIED CUSTOMER
Good job check everything and told me about back brakes
8/7/2023
Antony B. VERIFIED CUSTOMER
I’m really happy and I know I was going to be in good hand you guys are the greatest.
8/7/2023
Jamie Sue. VERIFIED CUSTOMER
Fast and courteous
8/7/2023
Christ N. VERIFIED CUSTOMER
I was well plz with my experience thank u
8/6/2023
Chris S. VERIFIED CUSTOMER
Dropped off vehicles Tuesday and Thursday. Both days had miscommunications getting picked up for the shuttle service. If I wouldn’t have called multiple times inquiring where my shuttle was I would have been stranded at work and without a vehicle.
Otherwise, I love the service at BT WEST. Even after getting an expensive estimate, I still appreciate the service and personnel.
8/5/2023
Grant S. VERIFIED CUSTOMER
Thank you!
8/4/2023
Bradford F. VERIFIED CUSTOMER
It was a pleasure having a knowledgeable tech working on my car. He was also very personable. Better keep him around!
8/2/2023
Htun V. VERIFIED CUSTOMER
No responsibilities and it took a long time to fix the car
8/1/2023
Mary M. VERIFIED CUSTOMER
First time using your dealership. Fantastic experience. Nick was very helpful. Squeezed me in without an appointment. Got the truck done faster than expected. Had finished truck delivered to me. Had no idea that was even an option. Extremely helpful for me not to miss anymore work for the day (remote work from home). Will be using your dealership going forward.
7/31/2023
Eric C. VERIFIED CUSTOMER
Vehicle brought back immediately after repairs “completed”
Have had the vehicle back for 2 days and check engine for power train malfunction is now on. Tired of waiting multiple days for repairs and having to pay for rentals.