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Real Reviews from VERIFIED CUSTOMERS
Constance A. VERIFIED CUSTOMER
My drivers side front turn signal was not working. I was on my way home from an appointment and just stopped in to see when it could be fixed. It was about 9 a.m. and it was repaired by 9:45 a.m. Bob Thomas is the only place I take my car for service. Connie
7/19/2025
Dimitri C. VERIFIED CUSTOMER
None
7/18/2025
Shawn P. VERIFIED CUSTOMER
They did an excellent job finding the problem and getting it fixed for me. I was very satisfied.
7/18/2025
Nick P. VERIFIED CUSTOMER
Nick was awesome and Logan Divita did a great job with the alignment!
7/3/2025
Christine E. VERIFIED CUSTOMER
Job well done. Quick and easy appointment. Anthony is friendly and answer my question and concerns. Thank you
6/26/2025
Amy S. VERIFIED CUSTOMER
Love the valet service and the guys who pick up are always nice
6/24/2025
Mary Lynn. VERIFIED CUSTOMER
Very prompt on call with issue and had already started the warranty process
6/24/2025
Light &. VERIFIED CUSTOMER
Low pressure service advisor
6/20/2025
Susan H. VERIFIED CUSTOMER
Tony was friendly and patiently explained what was discovered. He had a shuttle ride waiting when I arrived and called as soon as the car was finished, again sending the shuttle to get me. I like working with that location. I feel heard, treated respectfully and fairly. Tony deserves a raise!
6/19/2025
Christine E. VERIFIED CUSTOMER
I went to Ford without an appointment and tell him my concern. He quickly managed to ask someone to fix my car. Im really glad and thankful to Anthony.I am happy for the service.
6/11/2025
Andrew P. VERIFIED CUSTOMER
We were on a time crunch to get our vehicle back so my wife could get to an important out of state appointment and the team here went above and beyond, working with out extended warranty company and all, to make sure we have the vehicle repaired and road worthy as quickly as possible. Thank you for going above and beyond!
6/10/2025
Stephen S. VERIFIED CUSTOMER
Great job thanks
5/30/2025
Susan J. VERIFIED CUSTOMER
Anthony was courteous, helpful, and very gracious in helping us with maintenance issues on our car. We are very appreciative of him.
5/29/2025
Thomas H. VERIFIED CUSTOMER
Did the job quicker than expected and my truck runs like new.
5/29/2025
Herbert M. VERIFIED CUSTOMER
They tried to make the correction in my driveway. After a couple hours they said they would come the next day and take it to the dealership. They returned my truck later in the day. Very satisfied
5/27/2025
Matthew R. VERIFIED CUSTOMER
This was my first time using the service department at Bob Thomas and I was more than pleased. Tony and Nick were very friendly and professional and the service was prompt and done perfectly. They even completed a recall that I was unaware of. Thank you!
5/23/2025
Dexter L. VERIFIED CUSTOMER
It was great ????
5/22/2025
MARY LYNN. VERIFIED CUSTOMER
Very courteous. Had vehicle done when promised
5/14/2025
Brian R. VERIFIED CUSTOMER
Alex is great to work with. Communication is great and my overall experience was great with him.
5/13/2025
James B. VERIFIED CUSTOMER
Fast service. All as quoted.
5/12/2025