Was promised car would be done by 11:00 am. Vehicle was not even in the shop when I arrived at 11:30. I had dropped the vehicle off the night before.
5/22/2021
Rocky S. VERIFIED CUSTOMER
Still waiting on quote for new Goodyear tires if possible.
5/21/2021
Rick D. VERIFIED CUSTOMER
As always, great job. ????
5/21/2021
Brett S. VERIFIED CUSTOMER
Your service writers are awesome!!
5/20/2021
Tom C. VERIFIED CUSTOMER
Travis and his team are great.
5/19/2021
LEE W. VERIFIED CUSTOMER
We have moved - but Bob Thomas Ford Service accommodated our request for a specific date & time. They do a thorough job every time - even gave us good news that our 5 year old battery tested almost full strength. Service dept. is friendly & punctual.
5/18/2021
David D. VERIFIED CUSTOMER
Travis did a great job. Thank you for working me in before I had to make a trip. I appreciate it!
5/16/2021
Lisa G. VERIFIED CUSTOMER
Fast and courteous
5/14/2021
Barb W. VERIFIED CUSTOMER
I Always feel they are taking care of my of my suv so I don’t have to worry that means a lot. Thank you.
5/11/2021
Jerome K. VERIFIED CUSTOMER
Great job. Very professional
5/11/2021
Chester Z. VERIFIED CUSTOMER
Outstanding Service Team and they took care of all our needs.
We'll be back!
5/9/2021
Steven G. VERIFIED CUSTOMER
Curtis was great, no more issues with the car! Thank you!
5/7/2021
Lisa D. VERIFIED CUSTOMER
Curtis was great. He worked me into the schedule and took care of my car right away.
5/6/2021
STANLEY S. VERIFIED CUSTOMER
Awesome. Like the shuttle service.
5/5/2021
Keith R. VERIFIED CUSTOMER
Perfect
5/5/2021
SUN P. VERIFIED CUSTOMER
I brought my vehicle for noise coming from the front end while steering at low speeds. First time in I was told that noise was coming from front struts and cv shaft. In addition, tech found a leak from the timing chain cover I did not notice any change in engine oil level. For the entire service, I paid about $2800. Shortly thereafter, I noticed same noise and brought the vehicle back for further inspection and no one could diagnose problem correctly. I felt that I paid for service that was not the cause of mechanical issue.