Anthony is my car guy..everybody needs a car guy..
5/14/2026
Douglas D. VERIFIED CUSTOMER
Service writer did a great job getting me in and out. Everyone at the dealership was friendly and professional.
5/12/2026
James S. VERIFIED CUSTOMER
Things were explained/suggested and covered throughly good job.
5/7/2026
Linda K. VERIFIED CUSTOMER
I was very satisfied with my service of my car. I was in there for a recall on my backup camera. Mr. Smith explained that my camera was bad and that he will get the camera ordered and then call me to set up a time to install it. He was very professional and explained everything to me. Thank you Linda.K
5/7/2026
Desiree Y. VERIFIED CUSTOMER
Always takes care of me! great service!
5/7/2026
Wade D. VERIFIED CUSTOMER
Ok
5/5/2026
Carlos O. VERIFIED CUSTOMER
Easy online and in person service!
5/1/2026
Allen F. VERIFIED CUSTOMER
Very professional
5/1/2026
Michael S. VERIFIED CUSTOMER
Always a pleasure to do business with you.
4/30/2026
Mark C. VERIFIED CUSTOMER
Nick and Tony stepped up when the service was being questioned, and went the extra to insure it was done correctly. Much appreciated!!
4/29/2026
Desiree Y. VERIFIED CUSTOMER
Professional and always does there best to get me in and done!
4/28/2026
Julie H. VERIFIED CUSTOMER
Is always very nice to work with these folks. The estimate for how long it would take was right on. Thanks!
4/28/2026
Robert R. VERIFIED CUSTOMER
Great service nice people very professional
4/24/2026
Catherine G. VERIFIED CUSTOMER
Thank you!
4/21/2026
Shawn B. VERIFIED CUSTOMER
They were great. Explained everything perfectly. 5 ⭐️
4/21/2026
Melanie L. VERIFIED CUSTOMER
I need someone to call me about my truck please
4/21/2026
Scott M. VERIFIED CUSTOMER
I spoke with David Friday 4/17/26 about my truck issue. David engaged in the conversation and helped as best as he could. He told be he could get my truck on their schedule Monday 4/20. My vehicle and repaired and on the road that Monday afternoon by 2pm. I appreciate David and the professionals at Bob Thomas Ford West to get my vehicle up and running.
4/20/2026
Michael T. VERIFIED CUSTOMER
I always have a great experience when visiting Ford service All the workers are very friendly especially Michele a pool player friend of mine for many years I always look forward to coming back in the near future. THANKS Mike Trentacosti Maverick owner
4/17/2026
Thomas E. VERIFIED CUSTOMER
Although my service took a bit longer than anticipated Anthony (Tony) kept me informed on the progress of my vehicle as I was waiting for it. I feel that he cared about my waiting, and that the work done was professional and done properly. I will return to Bob Thomas West for any service that I will require.
4/17/2026
Monica S. VERIFIED CUSTOMER
I truly appreciate how professional and polite David was to me! His courtesy really made a difference as he had no idea what kind of rough week I had. God bless him and all the staff at Bob Thomas West.