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Real Reviews from VERIFIED CUSTOMERS
Delbert H. VERIFIED CUSTOMER
Thank you
6/2/2026
Christian C. VERIFIED CUSTOMER
Since I bought it at.Bob Thomas West You will.be the only one to service my 23 Mav
6/1/2026
Scott S. VERIFIED CUSTOMER
After a long wait of 9 months for the parts the recall was finally able to be completed.
5/31/2026
David L. VERIFIED CUSTOMER
My Service Writer Anthony recommended that my cabin filter be changed every 15,000 miles, while I was in for an oil change. Thank you for the reminder, because I have been noticing a not-so-fresh smell. Replaced the cabin filter, and the not-so-fresh smell is gone! Thank you! Best regards, Paula Lipp
5/31/2026
Scott M. VERIFIED CUSTOMER
I greatly appreciate the kindness, and professionalism all service employees at the Bob Thomas west service department. I have complete trust in David’s guidance when it comes to my 2020 Raptor. I appreciate how they handled and resolved my last issue. Thank you
5/29/2026
Stephen S. VERIFIED CUSTOMER
Tony was great and took fantastic care of me. I appreciate when a person shoots straight, gives you clear information and is responsive. Tony hit all those marks. It was a simple repair situation but I needed it.
5/29/2026
Paul R. VERIFIED CUSTOMER
Anthony did an excellent job customer service and explaining to me about things that will need to be done for my car!
5/29/2026
Catherine W. VERIFIED CUSTOMER
Tony is always helpful
5/27/2026
Brandon H. VERIFIED CUSTOMER
Anthony took care of me from beginning to end.he was thorough ,and very knowledgeable.i would definitely recommend your team to others. Thank you guys so much... Brandon H
5/22/2026
John R. VERIFIED CUSTOMER
Tony was very helpful and informative.
5/22/2026
Leanne B. VERIFIED CUSTOMER
Anthony was very kind and respectful. He got the job done in a quick manor. I'm also so thankful for the mobil service.
5/21/2026
Bob A. VERIFIED CUSTOMER
David was very helpful
5/21/2026
Gary L. VERIFIED CUSTOMER
All good
5/21/2026
Todd G. VERIFIED CUSTOMER
Nick was very professional and did a great job!
5/21/2026
Rhoda K. VERIFIED CUSTOMER
Thank you for handling my emergency need for a new battery!
5/21/2026
Cincinnati Insurance. VERIFIED CUSTOMER
David Smith went above and beyond to help me with my vehicle. I had to travel out of state the next day and my car was fixed and ready for the road.
5/19/2026
Steve L. VERIFIED CUSTOMER
Nice guy prompt and it didnt take long at all.
5/18/2026
Terry H. VERIFIED CUSTOMER
Shout out to Logan! Thanks for checking things out!
5/17/2026
Gary S. VERIFIED CUSTOMER
Yes
5/17/2026
None C. VERIFIED CUSTOMER
The service team always does a good job
5/17/2026