Steve in service has always done a great job for me and sale Mark has always made me great deals and Ed he's the greatest So I have always told people about Capitol City Ford they take care of you ???? ???? Thanks to them friends great job
12/23/2025
Tammy B. VERIFIED CUSTOMER
I am still having problems with my car. The check engine light is still on. I'm still losing antifreeze. The service is very poor unprofessional. My car has been there eight times and every time it comes to get worse and worse wouldn't recommend it to nobody.
12/22/2025
Eddie D. VERIFIED CUSTOMER
Thank you, got me in and out so i could get on wirh my day
12/21/2025
Justin W. VERIFIED CUSTOMER
Good job almost as good as your fort Wayne stores
12/20/2025
Teasha B. VERIFIED CUSTOMER
Service took almost 2 hours for a works oil change.
12/20/2025
Kenneth B. VERIFIED CUSTOMER
Great service!!
12/20/2025
Mark M. VERIFIED CUSTOMER
Our vehicle was handled promptly and efficiently. And returned to us within a day.
12/19/2025
Ashley D. VERIFIED CUSTOMER
The service advisor failed to communicate with me about anything to do with my car. When I arrived to check in I just stood there forever waiting to even be helped. My appointment was at 2 and it wasn’t until I went to ask how come my car hasn’t even been brought in yet that I was told they would go find him and he said he would go do it now. I was there almost three hours for an oil change. He wasn’t very pleasant when he did talk at the end. When my car was finally done he opened the door and said “We got your car done I will take it out now” and walked away. When I went up to pay he said he was getting my paperwork. I sat talking to the lady the cashier desk for 20 min before he came back
12/19/2025
Pindaro M. VERIFIED CUSTOMER
Courtney was kind, courteous, friendly, and went above and beyond to meet my and my car’s needs. Exceeded expectations, excellent! Thank you.
12/18/2025
Lincoln S. VERIFIED CUSTOMER
Very professional. Informed me what the technician found why engine light was on. Informed me what the cost to fix the issue. Seem to care about getting my vehicle to me. Pleasant communication.
12/18/2025
Pamela B. VERIFIED CUSTOMER
Glad I had a warranty on my tires
12/18/2025
Alsonn T. VERIFIED CUSTOMER
Thank you
12/17/2025
Josh L. VERIFIED CUSTOMER
Super awesome to work with every time!!!
12/17/2025
Greg W. VERIFIED CUSTOMER
Call me anytime to discuss….****-****-xxxx cell
12/16/2025
James W. VERIFIED CUSTOMER
Thanks Courtney and team!
12/14/2025
Demetrius B. VERIFIED CUSTOMER
The customer service was horrible. The Nigel guy that was supposed to stay in communication with me about my vehicle. Didn’t do a great job of customer service at all. Didn’t communicate didn’t do anything. I wasn’t satisfied at all.
12/12/2025
George B. VERIFIED CUSTOMER
Arrived a little early for appt but got me in right away
12/11/2025
James P. VERIFIED CUSTOMER
Steve provided great service support.
12/11/2025
Deatra S. VERIFIED CUSTOMER
The employees at Capitol City Ford have very good customer service which now days you don’t see much.