I only take my Tahoe to the Chevrolet dealership in Goldsboro. I trust their service and appreciate their way they treat me as a customer. Great job everytime.
7/24/2020
Roosevelt P. VERIFIED CUSTOMER
I had slight concerns on this visit. The service clerks were very professional, polite listened and talked with me about the dispute I had with services on this visit. I was also able to talk to the manager, he was polite enough to take the time and discuss my concerns with me, and explain further. Thank you for the professional courtesy that was shown.
7/24/2020
William G. VERIFIED CUSTOMER
Ms. West was extremely professional and helpful. She was polite and very respectful to me during my visit. She did an awesome job and I truly appreciate it!!
7/23/2020
Toni B. VERIFIED CUSTOMER
Ms. West was very kind and I received excellent customer service!
7/22/2020
Leslie M. VERIFIED CUSTOMER
I had great friendly service!! They treated me like family!!
7/22/2020
David H. VERIFIED CUSTOMER
She was very nice!Thanks
7/22/2020
Christell D. VERIFIED CUSTOMER
Thanks your service was great thank again
7/22/2020
Edward C. VERIFIED CUSTOMER
I was told to expect a report on my car Saturday evening by 4pm. I received a text on Monday morning around 7:30 am. The repair took less than 1.5 hours. I was led to believe it would be completed Saturday evening or I would be given diagnosis of the problem and my options. The work was done, but communication
about the issue with my car could use some enhancements.
7/22/2020
Walter William. VERIFIED CUSTOMER
He is energetic, on the spot, even signs my name on the tab...he can write better and me. you have a good young man there that is working over time too make his boss and customers happy....better inform him if he works like this in ten years his hair will be gray or like me bald. W W stafford
7/22/2020
Marguerite N. VERIFIED CUSTOMER
I was satisfied with the oil change an tire rotation, but the problem with locking. my doors from the inside was not fixed. I didn’t notice it until I returned home when I press the inside door lock it locks then immediately the lock releases on checking the repair order that issue was not in it so the service tech failed to put it in the repair order.
7/21/2020
Chasity Gray. VERIFIED CUSTOMER
Super nice and helpful with all my questions
7/21/2020
Darryl M. VERIFIED CUSTOMER
Kasey west has provided excellent customer service.
I was standing by the side counter and had a few other
Representative but had no one greeted me,but kasey west
ask if I needed help. The rest are too busy setting up their computers
Not once ask me if I need help.
7/20/2020
Christopher Ste. VERIFIED CUSTOMER
I was satisfied with the service today however they did forget to add on resetting my TPS sensors
7/20/2020
Donald H. VERIFIED CUSTOMER
Ok
7/20/2020
Thomas R. VERIFIED CUSTOMER
Good work thanks
7/20/2020
Ada W. VERIFIED CUSTOMER
Braxton is always totally professional yet he makes me feel like family. He keeps me updated and informed while doing everything he can to save me money and still get the job done. He is very pleasant and always polite. He is a true asset to your company.
7/20/2020
Paul A. VERIFIED CUSTOMER
Very accommodating got what I needed done and also a recall done as a bonus
7/19/2020
Denise Bagley. VERIFIED CUSTOMER
The only negative thing I would say is when making the appt I was NOT informed about the extensive construction going on and advised where to park. However, when I informed the GM about that he addressed it immediately...
The service was great and professional... I’ll definitely keep taking my vehicle there for my maintenance services
7/19/2020
Tyrone S. VERIFIED CUSTOMER
Fantastic customer service by Braxton. He was sociable and courteous throughout the entire process.