Your handling of the construction work is very frustrating! My husband had issues with his vehicle and now I had a similar experience. Very frustrating
9/18/2020
Jacob S. VERIFIED CUSTOMER
Braxton was very helpful
9/18/2020
Mary T. VERIFIED CUSTOMER
Thank you!
9/17/2020
Robert W. VERIFIED CUSTOMER
Very beautiful and nice. Knew what she was tlaking about.
9/17/2020
Laura Rachel. VERIFIED CUSTOMER
I don’t need to be contacted. When I originally called about my vehicle that has been worked on at this dealership multiple times, they did not have my extended warranty information. I gave it to them and they gave me information about a tow for my truck.
I left that Saturday without anything to drive, they had no loaner cars, they contacted an outside company and I was told they had no vehicles.
I had no vehicle to drive.
After my text message asking my approval for “additional services” I called to speak with an associate. She explained that these were the services needed to fix my car, not “additional” as the text link had stated.
I told her to have them do these repairs, my warranty would cover them.
When I arrived to get my car, my warranty had not been used. I had to wait for a approval from the company before I could leave.
I personally had someone who could come and pick me up but that’s not always the case. I also feel that it should be standard procedure to check all warranties for clients especially if it has already been discussed.
Thank you
9/17/2020
Sierra B. VERIFIED CUSTOMER
Thank you for a wonderful first experience. It was great start to finish. A very pleased Camaro owner ??
9/16/2020
Kimberly Ann. VERIFIED CUSTOMER
It took 2 hours and I went earlier than my appr!
9/16/2020
James Augustus. VERIFIED CUSTOMER
Every thing is good
9/16/2020
Lucelle S. VERIFIED CUSTOMER
Good job
9/16/2020
Kerry Bernard. VERIFIED CUSTOMER
Belle and staff were professional, friendly, and courteous - thank you
9/15/2020
Steven W. VERIFIED CUSTOMER
Greeeeeeeeat
9/15/2020
Annette H. VERIFIED CUSTOMER
I thought that the Trax was under a service warranty.
9/15/2020
Thomas D. VERIFIED CUSTOMER
Mr. Lewis was knowledgeable, polite, friendly, expedient and professional. He is a superlative employee and tremendous asset to the dealership.
9/15/2020
Jeffrey K. VERIFIED CUSTOMER
Good service
9/13/2020
Pamela W. VERIFIED CUSTOMER
I was completely satisfied and appreciate the way you guys kept me informed on what was going on .
9/13/2020
Terry I. VERIFIED CUSTOMER
I am well satisfied. Thanks Terry
9/12/2020
Jamar P. VERIFIED CUSTOMER
None.. wouldn’t change anything at this point
9/12/2020
Perry K. VERIFIED CUSTOMER
Good service I will be back for another visit
9/12/2020
Fessor Devon. VERIFIED CUSTOMER
You are welcome
9/11/2020
Steven H. VERIFIED CUSTOMER
Belle Scritchfield was awesome!! I hope all of our future service needs will go through her! She made sure everything was well taken care of even took great care of my wife that’s in a wheelchair and had to take the truck to y’all cause I was out of town with work!! Thank you