There was a scratch on my windshield.....this is the second issue. The first time the wrong windshield was ordered and the second a large scratch. Still had to pay $225
8/17/2020
Billy M. VERIFIED CUSTOMER
Braxton, was probably the nicest customer service person I have ever dealt with. Definetly be returning.
8/17/2020
Kevin Christoph. VERIFIED CUSTOMER
Team Chevrolet of Goldsboro did a fantastic job!!!!
Warm, friendly and professional, felt like I was at home!
And I really like what you have done with the place, the renovations are fantastic!!!!
8/15/2020
Vera C. VERIFIED CUSTOMER
Ok thanks
8/15/2020
Betty J. VERIFIED CUSTOMER
Belle was very professional, nice and courteous. Thanks for the service. Betty J
8/14/2020
Caslee S. VERIFIED CUSTOMER
Very professional
8/14/2020
Danielle P. VERIFIED CUSTOMER
Josh was awesome and very helpful
8/13/2020
Whitney K. VERIFIED CUSTOMER
Excellent experience and I will be coming back!
8/12/2020
Antonio Demyrou. VERIFIED CUSTOMER
Great staff!!!
8/12/2020
Brooks H. VERIFIED CUSTOMER
It was fine o
8/12/2020
Joseph W. VERIFIED CUSTOMER
They was more wrong whit it than when I dropped it off to yall
8/11/2020
Gerald M. VERIFIED CUSTOMER
Belle was pleasant, polite and knowledgeable.
She kept me informed regarding the status of my service as well.
Great customer service!
8/11/2020
Kasey Jo. VERIFIED CUSTOMER
I brought my vehicle in for an oil change and service. Upon receiving my vehicle back, the audio would not work. I brought it back in and was told it was on me to pay for the diagnostic and that they did nothing wrong. I have since traded the vehicle in for a Volkswagen and will not be returning.
8/10/2020
Ronald Lee. VERIFIED CUSTOMER
Didn’t get done. Had appt a week ahead of time. Checked in early as #2. Other vehicles arrived after and were taken in. Waited 1 hour 20 min. Still not in. Asked for manager none on duty. Rep said problem was call center booking appts. Asked for my keys back and left. Bought my Traverse there but if this is indication of what to expect I won’t be coming back. I drove 30 miles rather than go to a closer dealer. Felt loyalty plus I had 2 free oil changes coming since the night I bought the car the paperwork printer was broken and took hours extra to finish.
8/8/2020
Timothy T. VERIFIED CUSTOMER
Fixed
8/8/2020
Jennifer B. VERIFIED CUSTOMER
Very knowledgeable, courteous and helpful guy! Great asset to your team!
8/8/2020
Odell B. VERIFIED CUSTOMER
Thanks Kasey for making my visit very pleasant
8/6/2020
Veronica Ann. VERIFIED CUSTOMER
I was completely satisfied with Kasey. She communicated with me very well making sure I understood the was needed for my vehicle. She also reached out to me in a timely manner letting me know the progress that was being made with the service of my vehicle. She showed excellence in handling the things I needed. Thanks so much for the great job she did.
8/6/2020
David Francis. VERIFIED CUSTOMER
Josh did a great job. He is a real pro. I am concerned about not being able to use the Chevy Rewards program at the Body Shop.