Has anyone heard of a Tucson Hybrid shocking people? I asked about it when I dropped off my car but I don’t think it was looked at. My Tucson shocks me when I get out of it sometimes. It always comes from the door latch. Never been shocked that much by a car before but this is my first hybrid.
4/26/2024
Robert J. VERIFIED CUSTOMER
Another good job
4/18/2024
Maria A. VERIFIED CUSTOMER
Yes ,Aura keep me updated step by step on what was happening with my car.Great communication
4/10/2024
Gail K. VERIFIED CUSTOMER
My service appointment was quick & efficient.
Service personnel in the office were friendly.
My visit was actually quite pleasant????
4/5/2024
Landes Home. VERIFIED CUSTOMER
Mahalo!
4/4/2024
Fredrick G. VERIFIED CUSTOMER
Please feel free to call. I was at the office however I didn't have service work done. Not sure where the screw up is but something is wrong somewhere. Jim (Fred)
3/23/2024
Aubrey H. VERIFIED CUSTOMER
Very professional employees especially in the service department!
3/20/2024
Louella B. VERIFIED CUSTOMER
Excellent customer service by your team. Ladies at check in are very helpful. Mahalo
3/19/2024
Lyle P. VERIFIED CUSTOMER
Excellent customer service
3/15/2024
Allyn D. VERIFIED CUSTOMER
Neither was corporate
3/14/2024
Richard D. VERIFIED CUSTOMER
The customer service specialist was very professional, pleasant and efficient. The service tech finished the job earlier than expected. Mahalo!
3/5/2024
Elva J. VERIFIED CUSTOMER
thankyou for taking such good care!
2/27/2024
Mitchell T. VERIFIED CUSTOMER
They said they were going to call me when finished but they never did. I called but no one answered so I just went back there. Car was ready. Just no one contacted me.
2/16/2024
Brian H. VERIFIED CUSTOMER
Not able to fulfill the diagnostic and had to reschedule for another day two weeks later.
2/15/2024
Robert F. VERIFIED CUSTOMER
Aura went far out of her way to help me. She gets 5 stars and, because of her excellent customer service, BIM Kona gets 5 stars, too!
2/10/2024
John R. VERIFIED CUSTOMER
Sat there for 2 hours 1/2 hours for an intermittent Cruise Control problem - (of course it was working today)and the diagnostic showed NOTHING! Cost me almost $160 for nothing. I have written to Hyusvice and reported it, in case the electric system blows up.
What can I say?
2/1/2024
Stephen S. VERIFIED CUSTOMER
I called 4 times and left a message to call back and make an appointment for service. Never a call back. Had to go in person to make an appointment. Not helpful at all.
When I showed up for my scheduled appointment they didn’t know I was coming even though they were the ones who made the appointment.
Told it could take up to 2 hrs. Not happy about that considering the efforts I had to go through to get the appointment. Came back an hr and half later car still hadn’t moved. When I asked why my car hasn’t moved they went to the garage to find out. They said oh we can take it in now and asked if I can wait. They never gave any update on the non progress of servicing the car. I just waited and waited for my car to be finished.
This is very poor customer service ! You need to fix your very inept system.
Thank you and good luck…you need it.
1/23/2024
Handcrafted Finishes. VERIFIED CUSTOMER
Pleasant & friendly staff .
Mahalo????
1/21/2024
Ethan F. VERIFIED CUSTOMER
I don’t know what has been done. No communication telling me when it will be done or that it is already done. I can’t comment other than I am still waiting for word as to what to expect.