The Service Reps were effective, informative and prompt.
10/15/2023
Laura W. VERIFIED CUSTOMER
Everyone worked together to get my car reply so I could get home and communicated well with me throughout the 8 hours that I waited for everything to get done. Thank you so much to the wonderful 2 women in the service department who helped. W and the service technicians who worked on my car to complete a big job. I am ver grateful and impressed!
10/11/2023
Lyle P. VERIFIED CUSTOMER
Great customer service
9/28/2023
Norm G. VERIFIED CUSTOMER
Diagnostics were done, estimate was given and approved.... but then the service was not done.... rescheduled for a MONTH later.
9/7/2023
Beth B. VERIFIED CUSTOMER
When I picked up my car for service that was covered by the warranty, no one came out to show me that it worked or make sure that it worked. They just gave me the keys and I left and well it doesn’t work.
I can play music and make phone calls on bluetooth but now when I plug in my iPhone, it doesn’t even charge my phone and it no longer connects to CarPlay. Please call me ****-****-xxxx to schedule a follow up.
Mahalo,
Beth
8/31/2023
Janis S. VERIFIED CUSTOMER
Always happy here
8/26/2023
Claudia G. VERIFIED CUSTOMER
Employees were very helpful.
8/24/2023
Viola Liko. VERIFIED CUSTOMER
Very happy with Tom and Jay
8/15/2023
Melissa M. VERIFIED CUSTOMER
My car is losing oil. I stated that I put 2 quarts of oil in my car last week after 3 months and less than 3000miles driven. The tech stated he wiped oil residue from the valve cover and timing cover and stated there was no oil leak. They didn’t check spark plugs for oil. They stated they ran the car on idle and saw no leak so stated that there was no oil leak. Not the case! Oil in vehicles just doesn’t disappear you are either burning oil or you have an oil leak. I was recommended having an oil change at the end of the month and start and oil consumption test.
I don’t take kindly to being told “your car uses oil”. Yes, I am aware my car uses oil but oil become darker and darker as it is used it doesn’t disappear from the vehicle. There is less than 50k miles on my car and every service has been at this dealership. I have always been very pleased with the service and workmanship. My last two visits have not been less than stellar.
8/5/2023
Nichole M. VERIFIED CUSTOMER
Have my plates come in yet?
7/13/2023
Mary Alice. VERIFIED CUSTOMER
The persons dealing with me were so courteous and helpful.
7/8/2023
Joseph R. VERIFIED CUSTOMER
Pleasant interaction and competent work.
7/8/2023
Nuvneet K. VERIFIED CUSTOMER
I have not yet been serviced
7/8/2023
Tana M. VERIFIED CUSTOMER
I’m not satisfied right now. I live in Colorado. It’s 11:48 PM -your text woke me up.
7/8/2023
Elizabeth K. VERIFIED CUSTOMER
Really, two months after not responding to my service request??
7/8/2023
Jacob P. VERIFIED CUSTOMER
Motor blew
7/8/2023
Mandy C. VERIFIED CUSTOMER
nice salesperson
7/8/2023
Richard M. VERIFIED CUSTOMER
Prompt Service.
7/6/2023
Ruth H. VERIFIED CUSTOMER
Very happy with all the text updates!
6/23/2023
Wendy T. VERIFIED CUSTOMER
Was kind of tough going but everybody hung in there and everything turned out okay.