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Real Reviews from VERIFIED CUSTOMERS
James R. VERIFIED CUSTOMER
very professional and courteous.
6/20/2023
Michael A. VERIFIED CUSTOMER
Curtious people and relative fast service. All in all a pleasant experience.
6/18/2023
Larry K. VERIFIED CUSTOMER
We have not seen the car yet we will be back late August. Thanks. Will let U know then
6/16/2023
Lisa R. VERIFIED CUSTOMER
Mahalo for the quick and thorough work today. Always a great experience from beginning to end.
6/16/2023
Trudy E. VERIFIED CUSTOMER
My car was done in a very timely matter which was most appreciated. I had other appointments scheduled and was able to make those without having to rush. The staff were very friendly and professional! Thank you!!
6/13/2023
Cathy C. VERIFIED CUSTOMER
Great customer service team
6/11/2023
Stephen F. VERIFIED CUSTOMER
everything went just right
6/8/2023
Glenda S. VERIFIED CUSTOMER
The initial job was quoted to take 15 hours but it took 5 days. There were a couple problems still occurring after I picked up the vehicle so I had to take the car back but it was immediately addressed and fixed by a different mechanic (thanks Eddie) who took the time to explain the issues to me. I really appreciated that. My service advisor Stephanie Haleamau was great; kept me informed and really assisted to the best of her ability, even providing me with a loaner which I really appreciated. I do understand that it was a big job and of course I did not want them to rush but I just felt five days was a little excessive when I was quoted a 15 hour job. That part was stressful for me. Nonetheless, I am grateful that my car is fixed. No one needs to call me regarding this comment. All is good. Mahalo!
6/8/2023
Kay M. VERIFIED CUSTOMER
Very friendly & competent office staff. Mahalo!
6/8/2023
Susan H. VERIFIED CUSTOMER
Great service, thank you!
6/1/2023
Cheryl L. VERIFIED CUSTOMER
Yes, very efficient, organized & Courteous
5/26/2023
Ann H. VERIFIED CUSTOMER
Stephanie was great, friendly and professional. She listened to my concerns, made notes on the worksheet and made sure they were thoroughly investigated by the technician. She then explained exactly what had been done when I came back to pick my car up.
5/25/2023
Deidre-Ann C. VERIFIED CUSTOMER
They valued my time!!
5/24/2023
Sherri C. VERIFIED CUSTOMER
The service depth. Wad good.
5/20/2023
Joe S. VERIFIED CUSTOMER
Thank you for your hard work
5/18/2023
Amanda C. VERIFIED CUSTOMER
Staff was helpful and friendly. They have been supportive through the whole process. The problem I have is that the issue I have with vehicle is still not fixed. My car is barely a year old, I have been dealing with this issue since December last year, almost 6 months already. I have brought my vehicle in to be repaired for the same problem nine times. It is still not fixed. I would like to talk to someone about other options at this point. The issue I have is a constant loud beeping noise while driving. It makes driving unsafe and very difficult to use my brand new car. I hope to hear from someone about options to deal with the problem. Thank you. Amanda C
5/11/2023
Kim F. VERIFIED CUSTOMER
The woman are very professional, they always take good care of Me Mahalo
5/10/2023
Rachel H. VERIFIED CUSTOMER
Ladies at front desk are super helpful, so appreciate the service and give them a raise
5/4/2023
Salvatore C. VERIFIED CUSTOMER
Good service except you tried to sell me air and cabin filter because they were yellow. I was a mechanic for Chevrolet. The cost of labor and parts was quoted at $330. I said no. Two good filters is about &40 dollars at most. I checked my filters when I got home. The intake filter was almost all white there was a little gray here and there. The cabin filter was also pretty clean. I could see day light thru both of them. I fought your mechanic even looked at them. Not to mention wanting to me to pay 270 dollars or so for labor that would take at most 1 minute to change air filter and maybe five minutes to change cabin filter. This just plain wrong and I would say almost if Criminal. Sal Califano ****-****-xxxx.
5/3/2023
Pennie S. VERIFIED CUSTOMER
Good customer service and efficient service. Thank you!
5/2/2023