They told me what to expect and that’s what happened. I really appreciated that.
5/20/2020
Calvert M. VERIFIED CUSTOMER
They Made An Earlier Appointment, So I Didn’t Have To Wait Till June.... Mahalo...
5/20/2020
Virgie E. VERIFIED CUSTOMER
You guys are awesome
5/20/2020
Ray T. VERIFIED CUSTOMER
I am satisfied with the service I have received. I feel comfortable in recommending your dealership to others.
5/19/2020
Mary J. VERIFIED CUSTOMER
Great attitudes and safe environment during pandemic. Prompt service. Mahalo!
5/19/2020
Blanka G. VERIFIED CUSTOMER
Thank you for the great service.
5/15/2020
Sharon R. VERIFIED CUSTOMER
It was a good experience. I paticularly appreciated the tech who explained about the details of the service that I had a question about
5/15/2020
Ted W. VERIFIED CUSTOMER
Yes i was Cherry was awesome!!!
5/15/2020
Margaret R. VERIFIED CUSTOMER
Everything went as it was planned even in this covid 19 situation. The team were very customer focused, professional and very courteous. They are the people who make bigisland the successful company it is. Thank you for making our visit a very positive experience.
5/15/2020
Karen C. VERIFIED CUSTOMER
Aloha.
5/13/2020
Susan B. VERIFIED CUSTOMER
In this time of social distancing and having to wear masks, I was treated with quick, friendly service, even offered a ride to work (which I turned down; I had to walk only a block away). Although all workers masks, their friendly smiles were still noticeable.
5/13/2020
Hermine B. VERIFIED CUSTOMER
Thank you for the attentive, courteous, Prompt, helpful, careful service and handling of the appointment and my car. Thank you
5/12/2020
Janet R. VERIFIED CUSTOMER
Aloha
I received a call back on the rear coil springs and brought the car in for the correction. It was ready 2 hours later and it’s back home. Thank you for the prompt service.
A hui hou,
Jan Rae
5/8/2020
Joshua L. VERIFIED CUSTOMER
Great service and took additional care!
5/8/2020
Barbara H. VERIFIED CUSTOMER
Work done on time. Employees efficient and friendly
5/6/2020
David F. VERIFIED CUSTOMER
Need more parking
5/5/2020
Dawn B. VERIFIED CUSTOMER
I knew it would take a while but I had an appointment for 9:30 am and didn’t leave until well after noon. Also, I came for the recall on rear springs and they looked at it, confirmed they needed to be changed and made a second appointment for me to return to have the work done as parts were not in stock. I thought they would have the parts on hand since Subaru made the recall. Inconvenient to travel so far twice. But the staff is very nice and accommodating and they do great work, so that's makes things better.
5/5/2020
Jerry M. VERIFIED CUSTOMER
Customer service and repairs all performed very well.
5/2/2020
Jean F. VERIFIED CUSTOMER
Finished recall notice service ahead of promised completion time!
5/2/2020
Pennie Z. VERIFIED CUSTOMER
Aloha, I was very satisfied with how quickly my car was fixed, and everyone I spoke with on bringing my car in, was so very nice to me.
Answered all my concerns, was very friendly, greeted me with warm welcome and a smile, I felt good, under the conditions of our lock down, being welcomed by friendly people.
Was just great to be treated so nicely, even though we all had to wear a mask, being welcomed means allot during these times we are all facing.
Mahalo to all!