Kenneth and the team were awesome! They were very attentive and welcoming. Their shared knowledge and advice was greatly appreciated.
8/27/2017
Jill T. VERIFIED CUSTOMER
Your service is excellent from the person who answer the phone call to the service personel and receptiinist who i made the payment. Thank You for providing excellent service!
Unlike Honda Diamond Bar in Puente Hill...I got a price quote of $146 over the phone, but when I arrive in person they told me $210??
I was very disappointed about their service too, they made me wait for 15 minutes when there isnt any customer in front of me when i was there? snd i noticed 3 of them were chatting and they seems forgotten I wad still waiting?
8/27/2017
En Hui. VERIFIED CUSTOMER
good service
8/27/2017
Janet C. VERIFIED CUSTOMER
Adrian was very professional and courteous despite my somewhat irritable demeanor due to something that happened in my day that had absolutely nothing to do with him. He has excellent customer service skills. Although I am satisfied with the oil change that I got, I am not satisfied with the fact that Honda charges $130 an hour to diagnose an electrical problem. That is not his fault that is the fault of Honda corporation. Can something be done about that?
8/26/2017
Anthony . VERIFIED CUSTOMER
Juan educated me with how to check my tire pressure and how to turn off the tire pressure light. So easy! Juan, thank you!!!
8/26/2017
Ulysses G. VERIFIED CUSTOMER
Gabriel is always the best... I'd rather wait for Gabriel to be available than book with another tech.
8/26/2017
Jesus V. VERIFIED CUSTOMER
Well I found my dash bored miss place called my representatives and going to take in in tomorrow it's something minor but my car wasn't like that when I took it in I got pictures
8/25/2017
Yu H. VERIFIED CUSTOMER
It was fast!
8/25/2017
Hanry H. VERIFIED CUSTOMER
I was not given a car wash as promised
-1 for the promise
8/24/2017
Virginia V. VERIFIED CUSTOMER
Love the way he took care of my car and explain to me what need it to be done very professional. Is the best service customer that I had
8/24/2017
Mei W. VERIFIED CUSTOMER
Gabriel was very friendly at helping me with my appointment.
8/24/2017
Ying C. VERIFIED CUSTOMER
Thank you for your service with my car.
8/24/2017
Kathlyn D. VERIFIED CUSTOMER
Gabriel peng is really helpful and knowledgeable in addressing my concerns.
He exerted extra effort to and time to explain the needed service for my car. He was never in a hurry to talk and made sure that i was comfortable during my wait while my car is being serviced. I highly give commendation on his dedication to his work.
8/24/2017
Silvia R. VERIFIED CUSTOMER
Manuel Montoya was great! I came in with a dead battery right around 6 when most of the techs were gone but he found a tech to install a new battery. I was so happy that I was able to get my battery changed. I live about 35 miles from the dealership and was really worried about getting home but thanks to Manuel, my problem was solved and was able to get home! You have great employees.
8/24/2017
Chengen S. VERIFIED CUSTOMER
allgood
8/24/2017
Elizabeth L. VERIFIED CUSTOMER
He was exceptionally informative and extremely nice
8/23/2017
Sammy Y. VERIFIED CUSTOMER
No
8/23/2017
James O. VERIFIED CUSTOMER
Andika was excellent! Epitomizes customer service.
8/23/2017
Farrokh F. VERIFIED CUSTOMER
Gabriel is the reason I bring my car to El Monte Honda. He is pleasant, caring and extremely professional.
8/23/2017
Link N. VERIFIED CUSTOMER
Not good. I have appointments but i come and waiting long long time nobody talk to me ihave go looking for help. They tellme 2 hour but 4 hour late i have call them. Please !I want spent my money in El Monte. Thanks