Priority Honda Hampton Auto Repair Service Center

I was happy over all with the service, but my car smells like gasoline (very strong smell of it) it’s so unbearable..

Great service, Polite, quick, nice staff, I would not go anywhere else.

Good and quick service.

Jose went out of his way to be helpful and answer all of my questions. Please thank him for his excellent service.

I am happy so far with the results of the service. However, my customer experience overall was not consistent with my past experiences with Priority Honda Hampton, and additionally I feel posed some safety concerns. It was raining fairly hard when my service was completed. I was told my car would be waiting outside after I paid. A different service rep from the one who checked me in brought me my papers, and after paying, I had to ask for my keys. Normally my vehicle has been brought into the service center for pick up,, but this time, in the rain, it was parked a good distance away, and I got fairly wet getting to it. As I was coming out the side door, I had to dodge 2 incoming vehicles, one which whipped around the corner as I was stepping off the curb. Fortunately, I was watching, but in the rain, I (or anyone else) might not have been, and I would likely have been hit. Finally, my van was parked with little room between two other vehicles, and as I navigated backing out of a tight space in the rain, also watching for oncoming traffic and other pedestrians, outside my line of visibility was a light pole right behind my van, and I scraped the back left wheel hub of my van as I backed out. That was my doing, but that it would have been parked there like that seems a bit ridiculous to me. I have always thought you excelled at looking out for your customers, but I cannot say that about my experience today.

Donna was outstanding. Took care of my car needs. She is outstanding delivering customer service. Thank you Doona Gary

I drop my car off at 7:30 for an 1115 oil change and tire rotation. I had to call at 10 after four to find out if my car was ready. I was never notified. Was unable to pick it up because you’re closed at six. Had to go back the next day

Outstanding service, I got stuck in traffic due to accident, I called and one the ladies at service department very kindly delayed my appointment for me to able to make it to my appointment. Then when arrived, Mr. Jose Becerra made sure the required maintenance. Thank you for outstanding service department team.

My vehicle is still breaking down the same way it did before I brought it in. I have missed time from work,and I had to cover the cost for a rental vehicle that was over three hundred dollars. I’m highly upset.I have a 96 accord.All the technology Honda has and they could not figure out what was wrong. I have to miss time from work again to bring it back.

Going forward the dealership should have a designated area for those customers with pets as to not inconvenience customers that may have allergies or prefer not to be around animals.

Thank you so much

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Extremely pleased when offered a complimentary maintenance inspection and a free car wash. "WOW!", I was and am a favored customer in their shop

Kind courtesies and friendly

Donna was very courteous and helpful. Service appointment went well.

Ridiculous price for air filters in my car

I have never been disappointed with my service and today was no exception. Thanks for making it a pleasant experience everytime????

Donna is always great. She always goes the "extra mile". I ask for her personally as my service provider each time I visit. Couldn't be nicer or more professional!

He is great and I was very happy with the service today! Thank you very much!

Great service