Diagnostic procedures need to be explained better to customers prior to approval not afterwards.
6/10/2021
RHONDA S. VERIFIED CUSTOMER
Very professional and friendly. Provided additional information for services I needed.
6/10/2021
MATEO C. VERIFIED CUSTOMER
Always great services. Thanks
6/9/2021
CAROLINA M. VERIFIED CUSTOMER
Mr. Knox is, without a doubt, the best when it came to the customers needs not to mention the professionalism he demonstrates!
6/9/2021
LINDSAY P. VERIFIED CUSTOMER
You all have wonderful service every time I am in there. I will be interested in a 2021 white Honda Accord sport 2.0 once my lease is up.
6/9/2021
MICHAEL H. VERIFIED CUSTOMER
Service guy was great...he went out of his way to help me.Much appreciated
6/9/2021
Vanessa B. VERIFIED CUSTOMER
As always I love bringing my car there! I never have any problems!
6/9/2021
Patricia C. VERIFIED CUSTOMER
sure thing
6/9/2021
EILEEN W. VERIFIED CUSTOMER
This group is extremely organized and have always provided me with excellent service. They have always explained any service or required work. Everyone on their staff is polite and helpful. Have never had a bad experience at this dealership.
6/9/2021
Lynn W. VERIFIED CUSTOMER
Ok
6/9/2021
Frank M. VERIFIED CUSTOMER
Totally satisfied with the customer service provided by James Comey.
But based on the attached photo and missing fastener, we feel somewhat uncertain everything was done to standard. Circumstance is similar to one of our previous visits when technician may not have been completely focused on task at hand.
6/9/2021
Walter J. VERIFIED CUSTOMER
Donna was very kind ,
6/9/2021
JUDY T. VERIFIED CUSTOMER
He was very polite and was willing to give us help with our concerns. He advised us of what needed to be worked on and gave us the option of doing it today or a future date. We decided to have it done today. He also advised us of future work that the car could be in need of. I was very pleased.
6/9/2021
Donelda C. VERIFIED CUSTOMER
It took nearly 4 hours to complete service that should have been less than 2 hours. Janes kept me updated on the delay and reduced the charges. I appreciate his consideration but the delay was frustrating.
6/8/2021
Jeffrey K. VERIFIED CUSTOMER
Thank you for the great service
6/8/2021
Sharrin O. VERIFIED CUSTOMER
James Comey provided excellent customer service, as usual. Thank you!
6/8/2021
Ralph H. VERIFIED CUSTOMER
Service was wonderful it was quick in and out overall a 5.