Very pleased with the customer service I got today. Will be coming to your location in the future instead of going to Chesapeake Battlefield location.
6/18/2021
Brian D. VERIFIED CUSTOMER
N/A
6/18/2021
Mildred W. VERIFIED CUSTOMER
Always the best
6/18/2021
William R. VERIFIED CUSTOMER
Bethany is the best. She took the initiative and reached out to Honda to see if they would help me with my quoted $1,800 compressor replacement. I wasn't optimistic but she called me the next day and said "my out of pocket would be a $150.00 deductible." That's customer service. I'm in banking. Once you make the sale, there is an obligation to provide exceptional service to that sale. Bethany, you nailed it. This is the service I've grown to expect from Honda.
6/18/2021
Woodrow S. VERIFIED CUSTOMER
Great service
6/18/2021
Joseph C. VERIFIED CUSTOMER
Thank you Bethany for your follow up regarding the recall and I think reaching out to future customers online will decrease confusion about how long it takes to do the modification and alert them to not top off their tanks.
6/17/2021
Myrtle B. VERIFIED CUSTOMER
Very knowledgeable about her job description. Eager to make sure all concerns were handled in a timely manner.
6/17/2021
Timothy M. VERIFIED CUSTOMER
My service rep was excellent. She did a great job. My issue is with the AC problem that i have. I was informed that my AC compressor had failed. While the vehicle does have higher mileage, it is only 4 years old and the compressor should last longer than that. My research has also shown that the AC failing is a common issue with 2017 Civics. The repair cost of $2000 is a lot for an under 5 year old vehicle.
6/17/2021
Kristin E. VERIFIED CUSTOMER
Always receive outstanding service at priority! Everyone was nice, we were in and out in about 90 minutes.
Something to note, The gal that was putting floor mat papers and plastic over the seats did try to drive my car while the parking brake was on. That was disappointing to see as I do take my car to priority Honda so that she’s in excellent hands.
6/17/2021
Alice K. VERIFIED CUSTOMER
Donna was also instrumental in getting me service today.
6/17/2021
Danny B. VERIFIED CUSTOMER
Thank you.
6/17/2021
Carolyn W. VERIFIED CUSTOMER
Jose did a great job thanks
6/16/2021
Patricia K. VERIFIED CUSTOMER
My vehicle was taken in for service as soon as I arrived. Everyone was friendly and helpful. The service was finished in a timely manner. Can not tell you how much I enjoy going to this dealership, best service of any dealership .
6/16/2021
DOREEN B. VERIFIED CUSTOMER
The service was done in an expedient time
6/16/2021
ANTHONY THOMAS. VERIFIED CUSTOMER
Promote Jose Becerra above peers.
6/16/2021
BEN M. VERIFIED CUSTOMER
timely professional & only one that ever offered & delivered on free wash
6/16/2021
JENNIFER S. VERIFIED CUSTOMER
The service of the vehicle was great. They recommended 3 tires and quoted me $1400. I find that ridiculous. I have purchased 4 new tires for $600.
6/16/2021
Patricia T. VERIFIED CUSTOMER
I have always been satisfied with service given me at the Hampton Honda dealership!! Today was no exception! Thank you for your help with my vehicle!!
Patricia T
6/16/2021
Richard G. VERIFIED CUSTOMER
I think that 1 hour and ten minutes is much too long for an oil change with an 8 am appointment. Also, IHad to bring my car back to recalibrate my dash display
6/16/2021
Michele A. VERIFIED CUSTOMER
Thank you for the Southern Hospitality. Honda is #1 in my book!! World Class Service.