My oil was changed today and given to me with either no oil. As soon as I started my engine I received a sensor warning that was low oil pressure. Please update my records of this occurrence. I immediately turned off my vehicle and notify my service manager; he told me to leave the vehicle where it was and allow the technician to investigate. The technician started the car and “drove” back into the shop. 15-20 minutes later I was again delivered my car. My family owned and operated an auto service center for more than 25 years, so I understood what was happening and the root cause of the problem. I realize that accidents can happen and I mostly trust the service team, but would like to have this occurrence entered into my car service records; in the highly unlikely event there is a problem.
Please give me a call to inform that my auto records have been updated (ie, this occurrence resulted from dealer service).
Thank you for your assistance.
9/12/2022
Maria V. VERIFIED CUSTOMER
I asked on the prior service to be served by someone else not Michael Anderson. The guy I spoke with said ok. Michael was in charge of my service again. I don’t want to work with him no more. Thanks. If you have any question let me know.
9/12/2022
Guy W. VERIFIED CUSTOMER
James was very professional with my concerns.
9/12/2022
Debra R. VERIFIED CUSTOMER
Jim was awesome
9/10/2022
Juanita G. VERIFIED CUSTOMER
The experience was very professional and friendly
9/10/2022
Billy H. VERIFIED CUSTOMER
Thanks
9/10/2022
Dorothy C. VERIFIED CUSTOMER
Adam’s customer service was great . I had both fog light bulbs installed but asked him to have tech check left front tire. A nail was discovered and Adam consulted with me about it and gave me time to check my options. I appreciated his honesty and concern for me. Thank you Adam. Great job!!!
9/10/2022
Ciara L. VERIFIED CUSTOMER
Excellent service!
9/10/2022
Billy D. VERIFIED CUSTOMER
Jim was very professional
9/10/2022
Catherine W. VERIFIED CUSTOMER
I waited 10 to 15 minutes to be greeted. I know it was backed up, but I have always been greeted the moment I drive in.
Bethany and the young lady who took my car through the car wash after my request for a courtesy car wash was not done, were really great.
I know many businesses are short handed so I understand.
9/9/2022
Rita S. VERIFIED CUSTOMER
Excellent service as always. Thank you very much.
9/9/2022
Laura S. VERIFIED CUSTOMER
Donna was so awesome. From the time I pulled in, the entire process was so efficient. I left quickly in a rental with complete confidence that my vehicle would be taken care of. Everyone I encountered was very friendly and courteous. Donna kept me updated with everything that was going on. I am grateful for the experience I had at Priority Honda.
9/9/2022
James H. VERIFIED CUSTOMER
Very satisfied
9/9/2022
Laquan T. VERIFIED CUSTOMER
Wasn’t Donna’s fault, she was an amazing representative. I was waiting for my shuttle for 3 1/2 hours.