Priority Honda Hampton Auto Repair Service Center

Good job????????

Thank you Bethany!

Very respectful and nice

Michael was very professional and courteous. He kept me informed during my wait in the waiting room and advised me on potential additional maintenance that is coming due

Donna Meeks were courteous and confident with the work that needed to be done Donna knew her position as a service technician. Outstanding.

Love yall llolol

Excellent service keep it up rare to find

I will provide a complete and true survey. Thank you for the opportunity.

Thank you, excellent service. He explained my service and wasn't in a rush

She took time to check the error codes made sense.

I was pleased with the speed and accuracy of the serve to my vehicle.

Mr Knox was very friendly and professional.

Donna is an awesome technician. She knows her car business

I appreciate it when people don't try to sell me on servics that I don't need and that are otherwise covered by the maintenance minder.

As always, your team is outstanding.

She is always professional and friendly. Great job, great employee, great person.

Outstanding job Professional attitude all the time

None

This location overall is usually good however the service advisor Micheal Anderson was not professional at all. I’m not sure if he was having a bad day or what it was. When I fist dropped my car off I expressed how I wanted the report after stating some suggestions for my car especially since my expectation is due this month. Micheal advise that it’s illegal for them to inspect the car before the actual inspection but that’s not what I requested. So I just asked again for him to include the suggestions list when I pick up my car. After I signed my receipt I asked if he could call when it’s ready and his response was oh so you’re not gonna wait… obviously not if I asked you to call me when it was ready. The actual service wasn’t long at all which is good. When I went to pick up my car he did not add the printout as requested so I went back to ask for it. When I went back he was on the phone so I waited and he looked at me like I was a problem and said what did you need? I asked him to give me the printout then he cut me off and proceeded to continue his call when I could’ve just waited till after. When he finished his call he then began to verbally tell me the suggestions but I cut him off and asked for him to just print it. I’m not sure as to why it was such a big deal of me getting that paper but he was not trying to give it to me. Overall he did not make me feel like a customer I felt like I was intruding his day. When I asked if I would get a survey on this * which they usually would send one after my service* he said probably not so this is why I wrote it here instead.

Smooth process to include scheduling, accepting the vehicle upon arrival and completing work in a timely manner