He was a perfect gentleman. Old school customer service
9/21/2022
Mary L. VERIFIED CUSTOMER
Thank you!
9/21/2022
Tammy O. VERIFIED CUSTOMER
Very friendly and knowledgeable.
9/21/2022
Deshawn S. VERIFIED CUSTOMER
James was a pleasure to work with. He was professional and willing to answer questions that I had.
9/21/2022
Tunisha N. VERIFIED CUSTOMER
Great service Call me when my car was ready. Friendly check me in and out .
9/21/2022
FELIPE A. VERIFIED CUSTOMER
Great service advisor. Great communication.
9/21/2022
Sarah R. VERIFIED CUSTOMER
James is a fantastic worker and person. He always goes the extra mile and his positivity is amazing. I think he is number (1) one in customer service, Bravo I say. ????
9/21/2022
Stuart N. VERIFIED CUSTOMER
Great ???? people. Superb service!
9/21/2022
Dwight R. VERIFIED CUSTOMER
Done was patient and kind. We even shared jokes and laughed, which was needed in the stressful moment of bringing in my vehicle by tow truck. Great customer service and great experience today.
9/21/2022
KEYONDRA F. VERIFIED CUSTOMER
Our appointment was at 10:15 am and didn't get our oil changed until 2:00pm. We were also not altered to the car being finished. It was simply parked out in the parking lot. This was the most horrible service ever. My husband had to call into work because what should have been an hour service took 4 hours.
9/20/2022
Robert A. VERIFIED CUSTOMER
Thank YOU! Donna Meeks was an excellent service representative. She was courteous, professional, efficient, and answers all my questions. Love Priority Honda!!!!
9/20/2022
Susan F. VERIFIED CUSTOMER
I understand in our current market, parts may be on back order. I don’t feel everything was done to try to locate a part for me other than ordering it and waiting. The company’s name is Priority and I never felt like one. I also understand that you cannot provide a loaner vehicle if the car is not under warranty. I have been a loyal customer for many years and the fact that I had to wait 2 weeks and rent a vehicle on my own and incur more cost was disappointing. I didn’t feel like I received the best customer service. It would have gone a long way with me if someone had reached out periodically and notified me of the status. I had to call myself 2 times to find out anything. If you need to speak to me for further information, I am happy to discuss.
9/20/2022
Makesha G. VERIFIED CUSTOMER
Thank you so much for getting the giant nail out of my tire and patching it up!!
9/20/2022
Sharon T. VERIFIED CUSTOMER
My experience was great, as usual!! Thank you for providing a great service!!
9/20/2022
Martha W. VERIFIED CUSTOMER
Yes I’m very satisfied with today’s service because i was thinking I’d be there a couples hours, oil change, system check, they even washed it for me, yeah the outside was dirty. Plus they put my mind at ease that everything was okay! Thank you Bethany& the rest of the Teams: MW.
9/20/2022
James M. VERIFIED CUSTOMER
Great job and service !
9/20/2022
Brittany A. VERIFIED CUSTOMER
Everyone was very friendly and service was quick!
9/20/2022
Jose' C. VERIFIED CUSTOMER
Called for a complaint on my lights for my shifter not illuminating after the service was completed. Donna Meeks was not willing to make things right. Will not return to this establishment.
9/20/2022
Thomas H. VERIFIED CUSTOMER
2% surcharge on credit card—ridiculous for a large business!
I’d go elsewhere if not for free oil changes, etc. I’ve bought my last 3 cars at your location.