The advisor was very friendly, talked me though everything, Gabe me an accurate time, and even prepared for upcoming tune up that was need. I greatly appreciated the service .
8/27/2025
Shane M. VERIFIED CUSTOMER
Would stop using lift. Was picked up from the dealership and the dude took me on a full circle when I lived .6 miles away. Ride turned into a 1.4 miles ride instead. Miss Martinez was great though. Very helpful and assisted me with my vehicle problems extremely well.
8/27/2025
Nicholas R. VERIFIED CUSTOMER
Quick & excellent customer service.
8/27/2025
Joanne P. VERIFIED CUSTOMER
Great care and advice.
8/27/2025
Ghassan A. VERIFIED CUSTOMER
Sal was amazing,
8/27/2025
Lisa C. VERIFIED CUSTOMER
I like that he gave me an idea of future service needed
8/26/2025
Joseph A. VERIFIED CUSTOMER
Ernesto was very helpful
8/26/2025
Ryan A. VERIFIED CUSTOMER
John Beck is great asset to your service team. Great communicator, very helpful and responsive, and always kind. This is at least the 2nd time he has helped me and he is always on his game. Everyone else I’ve encountered has shown similar traits so high marks all around. Thank you, John and the Service Team!
8/26/2025
Edward M. VERIFIED CUSTOMER
Great customer service
8/26/2025
Ilyana M. VERIFIED CUSTOMER
Ramez was very helpful with preparing me for possible outcomes of what my diagnostic might turn up, but gave me peace of mind about pricing and solutions. This was also the first time that I was offered to have my car washed before I left which was something small but helped to cross something off of my to do list, which I appreciated.
8/26/2025
Ormand H. VERIFIED CUSTOMER
Ernesto is a great service advisor. Car looked great inside and out. Thanks for all the extra fluid changes and cleanings. The total price for all the work was exceptional. Thanks again.
8/26/2025
Martinique V. VERIFIED CUSTOMER
Everyone was very professional and efficient.
Very satisfied.
8/26/2025
Daryl B. VERIFIED CUSTOMER
Excellent
8/26/2025
Jordan Z. VERIFIED CUSTOMER
Sal was great!
8/24/2025
Ana D. VERIFIED CUSTOMER
the problem was found-located
8/24/2025
Brenda H. VERIFIED CUSTOMER
Jessica is great
8/24/2025
Sam S. VERIFIED CUSTOMER
Perfect service. Thanks!
8/24/2025
Ferol L. VERIFIED CUSTOMER
Hannah was knowledgeable and personable and kept me apprised on the progress of my service work.
8/24/2025
Kimberly R. VERIFIED CUSTOMER
Thank you for helping us get our car serviced!
8/24/2025
Lois B. VERIFIED CUSTOMER
1) Does an oil change normally extend beyond 90 minutes at Norm Reeves? Seems lengthy compared to my previous Honda dealership so just wondering.
2) You seem to be recommending more work on my CRV than what has been recommended to my father and brother, both of whom also own Honda vehicles. The upselling at every oil change appointment gets tiring. If my CRV really requires this much maintenance and work, I will never purchase another Honda, as they appear to be poor quality vehicles based on the number of issues presented to me on each oil change visit.