Ramez very professional , easy to understand very nice gentleman
7/25/2025
Jdaijon S. VERIFIED CUSTOMER
Hannah was great today
7/25/2025
Francisca O. VERIFIED CUSTOMER
Muy buena atención Ernesto es excelente y muy educado y amable
7/25/2025
Abraham R. VERIFIED CUSTOMER
I had just paid to get my seats cleaned I noticed one or two black marks that’s the only thing that I wasn’t happy about but other than that Sal was awesome he definitely knows how to take care of the customers !
7/24/2025
Alysha V. VERIFIED CUSTOMER
Great service
7/24/2025
Sydney D. VERIFIED CUSTOMER
Ernesto was very welcoming and polite. He explained all services and did not try to up charge, but just explained what services will be needed in the near future.
7/24/2025
Allyson P. VERIFIED CUSTOMER
Ramez was great! Informative and kind
7/24/2025
Pat M. VERIFIED CUSTOMER
The employees were great..
However my concern is and has been For years is the infotainment center ..
I have said it’s intermittent and they said they can’t duplicate.. well if course it’s intermittent..
I spoke with the manager last time I was in and he said he was aware and to speak with him which I couldn’t due to work schedule ..
And I know that Honda is aware of the problem ..
I’m curious why they refuse to just fix it
7/24/2025
Debbie O. VERIFIED CUSTOMER
Ernesto was professional and courteous. He explained everything very clearly.
7/24/2025
Jesse B. VERIFIED CUSTOMER
RAMEZ IS GREAT. HE LOOKED FOR A DISCOUNT FOR ME. DOESN'T GET BETTER THAN MONEY SAVED. BUT AS A BONUS, I FEEL VERY AT EASE WITH HIM AND WE HAVE GOOD CONVERSATION WHENEVER I SEE HIM. THANKS FOR THE GREAT EXPERIENCE RAMEZ!
7/24/2025
Melad M. VERIFIED CUSTOMER
I have an appointment at 12:30 pm today. As long as I arrived Ramez welcomed me got some info of my car and took the car to the maintenance immediately. Ramez is more than professional and helpful person . He is ready to answer any questions of mine. He explained the services my car needs in a professional and simple way. I totally satisfied for the service at Norm Reeves. Thank you Ramez and all. I highly recommend that dealer to anyone .
7/24/2025
Kamra W. VERIFIED CUSTOMER
Thanks!
7/24/2025
Sue N. VERIFIED CUSTOMER
Ramez was outstanding and for that reason your whole team exceeded in customer service!! Our whole family’s left Honda in Poway after many years of buying Honda cars from them. They went automated and lost their in-person touch. They would not call back or answer their phone. Thank you for renewing our trust in your service dept, your personnel on the phone that are so knowledgeable and customer driven. Ramez delivered in every way!!
7/24/2025
Nathan B. VERIFIED CUSTOMER
John provided excellent customer service and reviewed everything with me. Great work ethic.
7/24/2025
Carina N. VERIFIED CUSTOMER
Thank you to Ramez for staying in communication with me throughout the time my car was at Honda. Answering any and all questions or concerns I had in a timely manner. Thank you Honda vista!
7/24/2025
Brittany C. VERIFIED CUSTOMER
Super quick at responding to my questions and needing clarification on the work that was going to be getting done.
7/24/2025
Micah W. VERIFIED CUSTOMER
Ramez was helpful, informative, and friendly!!
7/24/2025
Scott G. VERIFIED CUSTOMER
I thought Hannah was very professional. Very efficient. And a seemingly nice person. Thank you!