I really appreciated the personal approach. The team all seemed like they were legitimately happy to help.
9/7/2025
Robert C. VERIFIED CUSTOMER
John was very welcoming and even provided snacks while i waited, took care of me with my vehicle, very much appreciated.
9/7/2025
Linh H. VERIFIED CUSTOMER
Excellent
9/7/2025
Marcos I. VERIFIED CUSTOMER
Ernesto was really kind and helpful, he definitely made the service experience nice and easy.
9/7/2025
Michael R. VERIFIED CUSTOMER
Thank you for getting my car back repaired so fast today.
9/7/2025
Joyce J. VERIFIED CUSTOMER
Again today Ramez was attentive and caring. I was so pleased that he was my service rep again today.
9/7/2025
Alice B. VERIFIED CUSTOMER
Do not contact me. I will just tell you. All though Ariel was good I had to do the call that Jessica did for me before. It seems unanimous through out several companies that the reps are doing less and the customer is doing more.
9/6/2025
Leroy G. VERIFIED CUSTOMER
Hannah was helpful and informative about the condition of my vehicle and saw to it that I could make maximum use of coupons sent to me in the mail. She scheduled me for next week to get additional work done that I requested. I appreciate the helpful service I receive from all your staff.
9/6/2025
Robert H. VERIFIED CUSTOMER
HONDA was there for a recall, not a periodic service maintenance.
Honda is serviced regularly at a local garage in San Marcos.
Ernesto gets a shout out for helping with the paper work.
Very efficient.
Thank you,
Hawkins family
9/6/2025
Juan N. VERIFIED CUSTOMER
Ernesto was Polite,very Professional.
He was helpful and knowledgeable.
Thank You
Juan N
9/6/2025
Jeff H. VERIFIED CUSTOMER
Always get my car in quickly & thoroughly look it over.
9/6/2025
Dorothy M. VERIFIED CUSTOMER
When I had my car last serviced in April, it was because it was still under warranty and the under the motor shield was falling down as some of the screws have been lost now the car was sold to me with this problem in February and i went back in April for repair, and now in September and during the oil change, I came to find out the whole under motor piece is missing. When I came in for the oil change, I had two Norm Reeves coupons, apparently one was used and the other one was never returned to me, which I might’ve used for the repair of that under the car shield. So I’m feeling kind of angry about the whole thing and I don’t understand the bill, as the first coupon gave me an oil change for $25 and I was charged $40 ; strike two. The Honda dealer in Poway is closest to my home. I’ve already gone to the Honda dealer on convoy Street and their price is cheaper than yours For the installation and the price of the under the car motor shield; strike three.!! Dorothy M
9/6/2025
Jose F. VERIFIED CUSTOMER
Ernesto like always has a great customer service, a great attitude and he’s always very helpful!
9/6/2025
Attila A. VERIFIED CUSTOMER
Left the car.
On wednesday and no communicaution for a day. Then I called in Thursday afternoon.I was told that more repair needed on the car.And the dealership needs to order more parts. That will take another day. My whole week was changed because of no communication to me and.
No I have to bring back the car next week which also changes my schedule.
9/6/2025
Alicelynn C. VERIFIED CUSTOMER
I was happy to get the thorough and prompt service that I received for my rather unique problem. Everyone in service department was helpful and professional.
9/6/2025
Harold C. VERIFIED CUSTOMER
A service person was very knowledgeable and very concerned about the issues regarding our vehicle
9/5/2025
Ma Patrick. VERIFIED CUSTOMER
Very Good Service Thank You!
9/5/2025
Annette K. VERIFIED CUSTOMER
Very friendly and efficient. Always a pleasant experience.