Matthew Garrett was great to work with, he treated us with respect and valued our time
10/10/2020
Ralph R. VERIFIED CUSTOMER
Arbenz went above and beyond, carefully explained what to expect on my visit. And service was done on a timely manner. Thank you!
10/10/2020
Andrea B. VERIFIED CUSTOMER
Omar provided such professional service. Will be back
10/10/2020
Jane T. VERIFIED CUSTOMER
Your service advisor Nathan provided excellent service with professionalism and efficiency! I will recommend your service to my friends.
10/10/2020
Mina G. VERIFIED CUSTOMER
Dominique was very thorough, informative, and helpful. I appreciate his professionalism and quality customer service!
10/10/2020
Michele G. VERIFIED CUSTOMER
Picked up my vehicle from having some work done, when we got it the window was not working ( it was working 100%when we brought the car into the shop), was told to bring it back next day. When we arrived we were being dealt with by Omar Cabrera. He was very rude and disrespectful, raising his voice to me and my husband in front of everyone. Even though he was insisting we pay almost $250. to fix the window the window that was broken while at your shop, I had to walk away because of how he was treating me. I will never deal with him again.
10/10/2020
Ana D. VERIFIED CUSTOMER
Arbenz was very professional and helpful.
I usually go to Midas but I feel confident in the dealership and will come in from now on for car maintenance.
Thank you!
10/9/2020
Gabriela R. VERIFIED CUSTOMER
okay
10/9/2020
Rameus I. VERIFIED CUSTOMER
Dominick is very kind and most importantly very efficient at his job!
10/9/2020
Ali A. VERIFIED CUSTOMER
Nate was great, friendly and professional. My issues with the vehicle were not completely resolved even after leaving the vehicle overnight. Now I have to wait to see if Honda will approve my warranty repair which means I have to return for the third time for the same problem.
10/9/2020
Ian M. VERIFIED CUSTOMER
I have always had good experiences at Honda service and this was no exception. Nathan explained the extra work required (brake pads) and the cost, and there was very little additional wait. This is my third CRV and all my servicing has been done at the Irvine store.
10/9/2020
Julie P. VERIFIED CUSTOMER
I usually deal with Dominick which I love but Nathan was very nice to me and took care of my car.
10/8/2020
Laurie M. VERIFIED CUSTOMER
Good service. Thank you
10/8/2020
Robert M. VERIFIED CUSTOMER
Excellent service Dom. Thanks!
10/8/2020
David S. VERIFIED CUSTOMER
My car had a brake light that came on Nate knew we were going on a trip he got me in and service priority Excellent job from Nate Excellent job from Nate
10/8/2020
Joseph S. VERIFIED CUSTOMER
Keep up the great work and service you offer.
10/8/2020
Christopher L. VERIFIED CUSTOMER
Mark was very helpfully and explained everything clearly. Even though I wasn’t greeted he made sure he took care of me instead of waiting for someone else to do it despite the work he had at the time. Even though my appointment wasn’t scheduled til
1:30 I had come in early because I hadn’t gotten confirmation about the appointment. Mark made sure I didn’t have to wait around til then and the car was serviced promptly. Thanks again Mark
10/8/2020
Sandra M. VERIFIED CUSTOMER
Nathan was efficient, informative and personable. It is because of service personnel like Nathan, and the exceptional auto service, that I regularly return to the Irvine location.
10/8/2020
John T. VERIFIED CUSTOMER
I was disappointed that the service department did not have the part to fix my vehicle at the scheduled appointment. The car came in for an appointment to correct a recall and the car had to be at the dealership for another day because no one made sure it would be there for my appointment.