He is very friendly and knowledgeable and suggested what services I need to do, ty for great service guys as you always do
10/14/2020
Anna Y. VERIFIED CUSTOMER
Very good!
10/13/2020
Paul G. VERIFIED CUSTOMER
Great Service and communication. The service was also timely. Thank you Nathan.
10/13/2020
George M. VERIFIED CUSTOMER
Dominic was very responsive and persistent in letting me know the status of my vehicle. He was very pleasant to work with and conducted business quite professionally. He make the process quite smooth.
10/13/2020
Benjamin W. VERIFIED CUSTOMER
Arbenz was awesome with communication. He set the right expectations and delivered. Thank you!!
10/13/2020
Tingting W. VERIFIED CUSTOMER
Great service!
10/13/2020
Bonnie W. VERIFIED CUSTOMER
I was pleasantly surprised at the first class care I was given by my service agent Matthew. He went above and beyond to see that all of my expectations were met.
I look forward to taking my car back in to this dealership, because, of the service he gave me.
He is an example to others he works with on how to treat your customers in a time when it has become, sadly, something we don’t have much of anymore.
Sincerely,
Bonnie W
10/13/2020
Danny M. VERIFIED CUSTOMER
Has been many years since I’ve been in to your center. Customer service is amazing.
10/13/2020
Laura M. VERIFIED CUSTOMER
Great Customer Service! Explained the procedure of the maintenance and communicated well on the status of the vehicle. Thank you!
10/13/2020
Billy . VERIFIED CUSTOMER
Matthew did an awesome job
10/13/2020
Debbie E. VERIFIED CUSTOMER
Excellent service. 5 out of 5 stars.
10/13/2020
Alexis C. VERIFIED CUSTOMER
Matt was the nicest. I witnessed a different employee interact with another customer and was displaying rude behavior, matt was the total opposite. He was kind and was making sure my service was perfect. he was professional abs now i will only have him service my car.
10/13/2020
Julie D. VERIFIED CUSTOMER
Very satisfied with Matthew. However I was not satisfied to learn that the dealer has permanently discontinued the complimentary car wash. This may seem like a small item to the dealer, but it was a big motivator for me to continue using Norm Reeves Honda for service, long after purchasing my Honda there. Without the car wash motivator, I may consider getting my car serviced closer to home.
10/12/2020
Jan B. VERIFIED CUSTOMER
Great Customer Service!
Thank You! I appreciate that!
10/12/2020
Vishal G. VERIFIED CUSTOMER
Matt was great. He should be awarded 10/5
10/12/2020
Joseph H. VERIFIED CUSTOMER
Nate was terrific! He was efficient checking me in, kept me appraised of the status of the work and was polite and professional at all times. You are lucky to have him on your team. Jay Herron
10/12/2020
Xuehua B. VERIFIED CUSTOMER
Omar explains everything to me well, good service!
10/11/2020
Khalad B. VERIFIED CUSTOMER
Good service ????
10/11/2020
Pedro A. VERIFIED CUSTOMER
Mark was very knowledgeble, friendly and professional. Overall great customer service from him