Dominick was very professional and he kept in touch with me throughout the process. That’s the main reason I drive to Norm Reeves from South O.C.
Also, Kevin called me back right away after I left him a message to schedule an appointment.
Thank You!
Rick Thompson- Linen X Press, Inc.
10/16/2020
Luciana H. VERIFIED CUSTOMER
Thank you for your fast service , I appreciate that
10/16/2020
Carol B. VERIFIED CUSTOMER
Great service
10/16/2020
Robert C. VERIFIED CUSTOMER
Arbenz is great.
10/16/2020
Jeffrey F. VERIFIED CUSTOMER
Good job keeping me from waiting. Thanks!
10/16/2020
Omar A. VERIFIED CUSTOMER
Arbenz was awesome today, I accidentally left my vehicle with the gear in reverse. Arbenz was quick to react and moved an object out of the way of my door while I jumped in and pressed the brakes. A very dangerous (and awkward) situation but Arbenz both cared about my safety, vehicle and even reassured me so that I didn’t feel as bad from my silly mistake. He is the reason why I want to return to norm Reeves Honda, both for my current and even future purchases. Please hire more people like him, he makes me proud to own a Honda!
10/16/2020
Michelle O. VERIFIED CUSTOMER
Professional, and quick service.
10/16/2020
Jirawit A. VERIFIED CUSTOMER
Nice service, awesome!
10/16/2020
Mark A. VERIFIED CUSTOMER
Simply put, Matt was EXCELLENT!!!
10/15/2020
Vanessa F. VERIFIED CUSTOMER
Nathan was very informative and friendly!
10/15/2020
Adrienne E. VERIFIED CUSTOMER
Arbenz is super
10/15/2020
Lindsay M. VERIFIED CUSTOMER
Omar was so helpful. He explained everything to me so simple and easy to understand. He helped make recommendations on services to my car without making me feel pressured or overwhelmed as some car servicer’s have made me feel in the past. I would be happy to work with Omar for future services on my car, knowing my car was in excellent hands with him.
10/15/2020
Gail G. VERIFIED CUSTOMER
Thanks for quick service
10/15/2020
Diane W. VERIFIED CUSTOMER
He did a great job and made sure I was happy with my service!
10/15/2020
Arman I. VERIFIED CUSTOMER
Thanks
10/15/2020
Mickie P. VERIFIED CUSTOMER
Omar did a great job for me!
10/15/2020
Paul B. VERIFIED CUSTOMER
Arbenz Anton is a great advisor. However Honda's parts support was disappointing. The dealership was out of engine air filters and couldn't get any from Honda Parts Center. I believe all of the filters in a vehicle are essential and should never run out.
10/15/2020
Hima N. VERIFIED CUSTOMER
When I gave my car for service because engine light on, they fixed and gave me everything fine . As soon as I took the car and parked in a shopping complex , it did not start. I felt mechanic did not check first time properly, I have to bring the van again for service. Felt bad to comeback and forth and had hard time with ride back home due to Covid. Advisers Mark and Dominic are ok.
There is no sanitizer to clean hand in service center during Covid time!!!! And after charging $600 for engine check, they did not even wash car!!
10/15/2020
Jose Rogelio. VERIFIED CUSTOMER
Good job Honda Irvine and 5 star rating to Mark for his professionalism in dealing with customer like me. Thank you very much!
10/15/2020
Juan M. VERIFIED CUSTOMER
Excellent guy,he explain me everything about my car, and all the time with good patience.
Thanks Omar.