Mark is a top notch agent. I came to Mark at the end of the day with a tricky problem. He stayed after closing time, was patient and friendly and assured me that the problem could be fixed the next day. He did not hesitate to spend the extra time to explain the problem. He's a great guy! Thank you Mark!
10/17/2020
Jesus C. VERIFIED CUSTOMER
Exelent Service.
TK
10/17/2020
Maqsood C. VERIFIED CUSTOMER
My experience at the service center was extremely positive. Mark was very personable and accommodating. I will definitely return to Norm Reeves for any service needs.
10/17/2020
Luis I. VERIFIED CUSTOMER
I call 5 times nsver return my call this morning when o pick my car they prontin to.charge my but not to tell me was whrong whit my car untl i ask they can to tellme no recommend what ri do or else the service sock
10/17/2020
Jason S. VERIFIED CUSTOMER
Matthew was super helpful and accommodating.
10/17/2020
Michael B. VERIFIED CUSTOMER
Great communication.
10/17/2020
Holly C. VERIFIED CUSTOMER
Dominick has helped us before, very efficient and courteous.
10/17/2020
Robert S. VERIFIED CUSTOMER
Dominick did a great job. Quickly, efficiently and effectively. He was responsive to my questions and concerns. Truly a top-notch “service writer”. It was a very positive experience.
Thank you,
Bob Sloan
10/17/2020
Patrick N. VERIFIED CUSTOMER
I bought my car with a bad battery. It was replaced when my car was under warranty. Now the battery went bad again. I shouldn’t have to pay for a new one when I am dealing with the same issue —just not under warranty.
10/17/2020
Evelyn W. VERIFIED CUSTOMER
My first 5000 mileage service for my first new Honda. I was expecting good service and car care. Matthew Garret, service advisor was excellent,
Look forward to my next service.
10/17/2020
Bradley C. VERIFIED CUSTOMER
Very professional, knowledgeable and efficient. He’s a real asset for your dealership!
10/16/2020
Clark H. VERIFIED CUSTOMER
I'll give my comments when you call.
10/16/2020
Larimoore C. VERIFIED CUSTOMER
Nice place nice folks. I will be excited to come again.
10/16/2020
Oscar G. VERIFIED CUSTOMER
Even though I didn’t have an appointment, Mark, let me know that he’d do his best to get my car expedited as I waited; with both Mark and Kevin looking after me and my car, I felt that I was being cared for, as well as other associates that came to me and asked if I’ve already been helped as I waited. Great service, as always. Thank you Irvine Honda!
10/16/2020
Catharina C. VERIFIED CUSTOMER
Matthew was great! Super helpful!
10/16/2020
Filipino G. VERIFIED CUSTOMER
Nate Bagnol is attentive, always courteous to us and very thorough & detail-oriented with our Honda CRV service. He explained what was done/ serviced with the car to us in detail. Thank you so much, Nate!
10/16/2020
Randy S. VERIFIED CUSTOMER
Nate was very thorough and professionally knowledgeable about my car and understanding of the problem. Very pleased with Nates attention to detail with a great attitude.
10/16/2020
Susan S. VERIFIED CUSTOMER
I’m always satisfied with the level of service and customer care at Norm Reeves Honda. Everyone is attentive and helpful, and the workmanship reliable. It’s a good feeling that I’ve been taken care of