The service rep, Matt and the tech are first class professionals. I only hope to have these guys in the future if I need work done to my vehicle.
4/18/2026
Peter N. VERIFIED CUSTOMER
Thank you very much for your service
4/18/2026
Nenandro R. VERIFIED CUSTOMER
Chad Zastrow did an excellent job in his position. He treated me with respect and felt welcome being a Rapids Honda customer. He is an asset of your Company.
4/18/2026
Lisa T. VERIFIED CUSTOMER
Great service - was fast and friendly!
4/17/2026
Duane L. VERIFIED CUSTOMER
Very cordial, service was quick easy.
4/17/2026
Jack G. VERIFIED CUSTOMER
I greatly appreciated Michael’s assistance during my service appointment.
4/17/2026
Paul J. VERIFIED CUSTOMER
I was very happy with the service. Very quick
4/17/2026
Michael G. VERIFIED CUSTOMER
Your service staff is great. I'm getting disgusted with being asked if I want to trade my vehicles all of the time though. Phone calls the day before service and being walked up to in the waiting lounge is making me reconsider your dealership for my service needs.
4/17/2026
Jason M. VERIFIED CUSTOMER
Mikey was great to work with and very knowledgeable and quick to answer all of my questions.
4/17/2026
Laverne P. VERIFIED CUSTOMER
Great response
4/16/2026
Greg L. VERIFIED CUSTOMER
Mikey was very thorough, helpful and professional. All 10's.
4/16/2026
Ann H. VERIFIED CUSTOMER
Great service as always!
4/16/2026
Jeffrey L. VERIFIED CUSTOMER
I was very pleased with my experience today. Friendly and had all my questions answered
4/16/2026
Gary L. VERIFIED CUSTOMER
Drew knows my vehicle better than I do so I consider whatever he tells me.
4/16/2026
Breanna S. VERIFIED CUSTOMER
Drew was great! So was John who drove me to run am errand. I appreciate that so much!
4/16/2026
Lydia S. VERIFIED CUSTOMER
Michael was very helpful and communicated excellently!
4/16/2026
Tien N. VERIFIED CUSTOMER
The service technician provided misleading information and did not follow my instructions. As a result, I was charged for services that were not necessary. Additionally, the service manager behaved unprofessionally, including telling a customer to “shut up” and questioning what was wrong with them. Their approach to handling situations comes across as aggressive and inappropriate. I also have a voice recording that can be reviewed as evidence.
4/16/2026
Cody B. VERIFIED CUSTOMER
Chad did a great job. Very thorough with the process.