Meredith was very professional. She made sure I knew about my complimentary cafe drink. A free drink is always a plus especially when it’s coupled with free maintenance. She was prompt to notify me when my car was ready. And took the time to explain my whole inspection to me. And made sure to remind me of the benefits of my 2 year maintenance plan.
1/6/2021
Manjeet S. VERIFIED CUSTOMER
Alexander was good customer service helped me with my car service in a fast service.
1/5/2021
Sarah T. VERIFIED CUSTOMER
Alex w.lindsey is the man. He is alwasy helping and honest about everything that needs to be done. He even remembers who i am even with my mask on whitch makes me feel important and that he takes pride in the people he works with. 5 out of 5 stars for alex. He is the kind of employee more companys need
1/5/2021
Jason S. VERIFIED CUSTOMER
Thanks for getting my car fixed quickly and back to me.
1/5/2021
Kirk V. VERIFIED CUSTOMER
Mike was great. Very helpful and explained everything
1/5/2021
John H. VERIFIED CUSTOMER
Ms. Kennedy was fantastic, smiling and friendly. Every service provided was great, my truck was returned to me very shortly after I waved goodby at the service entrance. Good experience.
1/5/2021
Megan Y. VERIFIED CUSTOMER
Windshield wipe fluid was not topped off during service.
1/5/2021
Maybelline D. VERIFIED CUSTOMER
Mike was super nice! I was given a quote but ended up paying less once it was all done, so I was happy about that. They did a really good job on the repairs, far better than I had expected given the condition it arrived at the shop in. Thanks for taking care of my baby as usual!
1/5/2021
Zeke J. VERIFIED CUSTOMER
Mike and his staff were absolutely amazing! I know nothing about vehicle repairs, and Mike and his staff layed it all out for me so i could understand and trust them. I will continue to trust them with my Sequoia
1/5/2021
Naomi L. VERIFIED CUSTOMER
Payton was awesome and I was very impressed with his demeanor and professionalism.
1/5/2021
Darla N. VERIFIED CUSTOMER
Excellent service and communication. Kept in contact with updates which was greatly appreciated
1/5/2021
Zhonglong Z. VERIFIED CUSTOMER
Excellent job!
1/5/2021
Luis C. VERIFIED CUSTOMER
because they could not help me in everything I was looking for to help me and they did not do everything right
1/5/2021
Anna F. VERIFIED CUSTOMER
Courteous, Caring staff
1/5/2021
Kalyan D. VERIFIED CUSTOMER
Payton was very professional and detailed in explaining me the brake problems in my car. I really appreciate Payton’s courtesy extended to me while I was at the dealership. Payton was excellent in letting me the repair progress in timely manner. Many many kudos ???????? Payton. Please recognize Payton for his excellent customer support.
1/5/2021
Carol M. VERIFIED CUSTOMER
I trust your dealership
1/5/2021
Ryan C. VERIFIED CUSTOMER
I was impressed with Paul. He did not talk in the standard jargon I’m used to with so many disinterested service advisors. His approach allowed me to try and figure out if he was actually invested in my situation and not a scripted disinterested turn and burn advisor. I felt like I could give him the initial trust he would not steer me into service work my vehicle did not need. I look forward to returning to Paul for all my future service needs. Thanks Paul!
1/5/2021
Raminder K. VERIFIED CUSTOMER
Excellent customer service
1/5/2021
Victor M. VERIFIED CUSTOMER
Our service advisor was very helpful and kind Thank you for everything
1/5/2021
Sumner H. VERIFIED CUSTOMER
Mr. Egan did a great job of tracking down a power steering hose in the Bay Area, getting it to Roseville Toyota and then getting it installed all in the same day. He certainly went to bat for me!Thank you Roseville Toyota!