Tried to buy a used car 2 times. Both cars were defective. Ended up returning both cars. The first car had transmission malfunctions . The second car's check engine light came on within 2days. I got back the car I traded in. I'm super unhappy with this dealership. How can 2 different cars be sold to a customer and neither one was a good car. Good thing for lawsuits because I would be stuck with a lemon because someone is cutting corners. Trying to make a bad deal with customers tryin to make money with our caring about the car they are selling. This was a terrible experience . I would never recommend norm reeves Toyota to anyone.
11/4/2022
Igantius D. VERIFIED CUSTOMER
Good job!
11/4/2022
David C. VERIFIED CUSTOMER
Jessica was very helpful
11/4/2022
Jacqueline S. VERIFIED CUSTOMER
yea
11/4/2022
Mersadies M. VERIFIED CUSTOMER
Great team! Doing a very good job keeping me safe and my truck running for years!
11/4/2022
Deraun D. VERIFIED CUSTOMER
Karina’s customer service, attention to detail & patience was incredible. Answering all all of my questions, giving me excellent advice & having a great sense of care. What an awesome job she did. 5/5 stars!
11/4/2022
James C. VERIFIED CUSTOMER
Excellent service !! Friendly n competent !! Timely
11/4/2022
Steve E. VERIFIED CUSTOMER
Well organized and great communication.
11/3/2022
Denver B. VERIFIED CUSTOMER
My service technician as great as well as my service Luis… it did take low get than expected, but I do appreciate Luis got me a loaner for the extra day repairs … I’ve been coming to this dealership since I purchase my sequoia in 2004… I plan to continue bring my sequoia back… Denver B
11/3/2022
Dagne T. VERIFIED CUSTOMER
Excellent customer handling and professional on the maintenance activities.Besides she knows how to connect customer
11/3/2022
Tanh P. VERIFIED CUSTOMER
Thank you, everyone. Great services and recommendations. I will come back next time & do the remaining.
11/3/2022
Nancy L. VERIFIED CUSTOMER
I’ve been working with Q forever. Really nice guy listens and very helpful.
Toyota is lucky to have him.
11/3/2022
Elmer V. VERIFIED CUSTOMER
Thanks for the professional service and couldn’t be happier with the outstanding paint job for my Toyota. Job well done????
11/3/2022
Sandra T. VERIFIED CUSTOMER
Robert is courteous, friendly, and knowledgeable. I appreciated his prompt replies and excellent customer service. He helped us out of a bind with time constraints given our circumstances as visitors to the area. Thanks so much Robert!
11/3/2022
Susan S. VERIFIED CUSTOMER
I bought my car at your facility and have always had my maintenance done there. 157,000+ miles and I’m still coming back.
11/3/2022
Ronald L. VERIFIED CUSTOMER
I came in at 9. My car was promised at 12 and i didnt get it back until 130
11/3/2022
Dan D. VERIFIED CUSTOMER
Thank you!
11/3/2022
Marilyn C. VERIFIED CUSTOMER
Robert good hostility
11/3/2022
David W. VERIFIED CUSTOMER
Why are windshield wipers so damn expensive? Everything else was cool.