Rosalina was very friendly, knowledgeable and exceeded my expectations. I was very pleased with my service today..
6/6/2023
Richard G. VERIFIED CUSTOMER
Quick service without an appointment. Thank you.
6/6/2023
Frances D. VERIFIED CUSTOMER
Great customer service…thanks!!
6/5/2023
Gregory B. VERIFIED CUSTOMER
Q is a great service advisor and makes sure my Toyota is well maintained!
6/5/2023
Ralonda H. VERIFIED CUSTOMER
Loved working with Rosalina! I got her because my original service attendant was late. I glad I did! I was greeted with a smile. She was very friendly and professional. The follow up was also pleasant. In the future when making an appointment, I will definitely request her to work with. Thank you!!
6/4/2023
Seth C. VERIFIED CUSTOMER
John Bautista was awesome. Professional friendly.
The repeated texts from other staff asking to buy my car were off putting and weird.
6/4/2023
Gloria F. VERIFIED CUSTOMER
Good customer service
6/4/2023
Quynh D. VERIFIED CUSTOMER
Thank you for your excellent service
6/4/2023
Seth B. VERIFIED CUSTOMER
I always take my vehicles to you guys.
Robert is very good at customer service. Quite professional and knowledgeable.
All is good and thank you for the help.
6/4/2023
Vivian R. VERIFIED CUSTOMER
Friendly and efficient
6/4/2023
Travis S. VERIFIED CUSTOMER
He did exactly what I asked and didn’t try to sell me on anything I didn’t need. He was very kind and had excellent customer service.
6/4/2023
Noe A. VERIFIED CUSTOMER
100000000000000000 lo mejor de lo mejor satisfecho buen travajo .....
6/4/2023
Paul N. VERIFIED CUSTOMER
You were able to fit me in for my 5000 mile serivce within 15 minutes of me calling, and had the job done quickly. Can't ask for anything better than that!
6/4/2023
Theodore W. VERIFIED CUSTOMER
Robert was great yo work with
6/3/2023
Theresa G. VERIFIED CUSTOMER
After I got my FJ Cruiser serviced I was driving up to Escondido where I work and my car was shaking the whole time on the freeway. I took it to an auto repair shop in Escondido and they told me that whoever worked on my car at the Toyota dealership must have taken weights off the tires and only put one back on because three of the tires were missing weights. I’m very frustrated because it was dangerous for me to be driving on the freeway without weights on 3 tires. The service cost me $1000 and took all day it would’ve been nice if someone double checked to make sure all the parts were on my car.
6/3/2023
Paul Andrew. VERIFIED CUSTOMER
John made me feel understood and valued as a customer, new to Norm Reeves, a lifelong Toyota driver.
6/3/2023
Mo M. VERIFIED CUSTOMER
Q is actually amazing! Very kind, honest and gave me updates all along the way. Will be working with him in the future for sure.
6/3/2023
Phillip P. VERIFIED CUSTOMER
Very happy that job was done so quickly
6/3/2023
Peter G. VERIFIED CUSTOMER
Very efficient and takes time to listen to my concerns ????
6/3/2023
Susan M. VERIFIED CUSTOMER
Except all the staff eating pizza in front of me. LOL