Q and the mechanic did a great job. Price seemed right. Time it took was ok.
7/27/2023
Alyce W. VERIFIED CUSTOMER
Richard was exceptionally professional and very courteous.
I appreciated his service.
7/27/2023
Renee Z. VERIFIED CUSTOMER
Although the second key fob was defective and I wasted 3 hours at your service dept. and I have to come back when the second key fob replacement comes in and start all over again. . .
Travis was professional and friendly and got me through this ordeal.
I definitely ask for him the next time I come in to service my RAV 4????
7/27/2023
Rabah H. VERIFIED CUSTOMER
I like the service and the people who work there
Good dealership
7/27/2023
Livier M. VERIFIED CUSTOMER
Very satisfied thank you
7/26/2023
Chris D. VERIFIED CUSTOMER
Travis was great. Explained the issue well and took care of it. Thanks!
7/26/2023
Victoria A. VERIFIED CUSTOMER
Robert is very kind and great customer service.
7/26/2023
Kathleen H. VERIFIED CUSTOMER
So personable and prompt!
7/26/2023
Thuan N. VERIFIED CUSTOMER
Good job
7/26/2023
Dana F. VERIFIED CUSTOMER
I tried calling back immediately after I got my car back and nobody picked up. They replaced my center console and now my speakers make a horrible screaming noise that wasn’t there before you guys messed it up. I am very disappointed in the service I received since I am being ignored for a genuine problem so I am going in person today.
7/26/2023
Suzanne S. VERIFIED CUSTOMER
Q Holt has been servicing my cars for the last 20 years, He’s great!!!
7/26/2023
Julie K. VERIFIED CUSTOMER
Absolutely can tell the difference in the way my car drives. I should have done this a long time ago. Thank you so much! You guys really are the best. Travis was very helpful and knowledgeable and got me in and out of there as fast as possible. It’s always the best experience here. Really loved seeing more women working too! :)
7/26/2023
Jessica P. VERIFIED CUSTOMER
John was great and straightforward, he was friendly and kind and provided amazing service! Was very nice to work and talk to!
7/26/2023
Michael F. VERIFIED CUSTOMER
Travis clearly explained what the technicians found re my issues.
7/26/2023
Tim G. VERIFIED CUSTOMER
Karina was very friendly and helpful.
7/26/2023
Agustina T. VERIFIED CUSTOMER
Good service
7/26/2023
Bill C. VERIFIED CUSTOMER
I feel Robert Farr, my service advisor, cares about the work that is being done on my vehicles- that it will be done correctly and that I will be treated fairly so that I will be a satisfied Norm Reeves Toyota customer - and Norm Reeves Toyota will continue to get my business.
7/26/2023
John C. VERIFIED CUSTOMER
Luis was courteous and competent. I’m very happy with the service provided