Service took extremely long with no offer for the shuttle or information on when the car would be done. Dropped off at 12:30 and was done at 2:30. Two hours of waiting while everyone else was done after and before me
5/22/2024
Catherine P. VERIFIED CUSTOMER
Everything went well except they forgot to put back my tire caps. I noticed it while at costco, so I asked in costco tire center to give me tire caps.
5/21/2024
Linda G. VERIFIED CUSTOMER
I really appreciate the organized and straightforward method Norm Reeves has put in place for maintenance and repair. The employees are professional and on it. The waiting area is pleasant and comfortable. Having my car serviced there, I know what to expect and if a question or concern comes up it is handled right there and then .
5/21/2024
Frances H. VERIFIED CUSTOMER
John was very helpful . I explained my problem and he had the crew Check for the problem. John said the car would have to be kept Would have to be kept to determine the problem. He ordered a loaner car so that I could get home.
5/21/2024
Salome A. VERIFIED CUSTOMER
Excelent Rosalina... Thank you.
5/21/2024
Linda B. VERIFIED CUSTOMER
Jessica was patient, solution oriented and clam, in the middle of maybe the worst dealer experience that I've ever had.
5/21/2024
Annita M. VERIFIED CUSTOMER
Luis is awesome.
5/21/2024
Michael C. VERIFIED CUSTOMER
I am very pleased with the service I had!
5/21/2024
Juan T. VERIFIED CUSTOMER
Robert is the Best ????
5/21/2024
Alfonso A. VERIFIED CUSTOMER
Excellent costumer services
5/20/2024
Ardalan J. VERIFIED CUSTOMER
Thank you
5/19/2024
Joe F. VERIFIED CUSTOMER
The service provided was great!!
5/19/2024
Cinthya M. VERIFIED CUSTOMER
Great customer service. John called me back immediately after missing my call.
5/19/2024
Michael B. VERIFIED CUSTOMER
He is a great person
5/19/2024
Dao P. VERIFIED CUSTOMER
Excellence ????
5/19/2024
Cesar F. VERIFIED CUSTOMER
Thank you for the job well done in the half of the Toyota team at Norm Reeves.
5/19/2024
Sharifa O. VERIFIED CUSTOMER
Thank you so much for the excellent service! I really appreciate it.
5/19/2024
Leianne W. VERIFIED CUSTOMER
Excellent service provided by Richard
5/19/2024
Baneen A. VERIFIED CUSTOMER
Really appreciated his help. Will likely return back to Luis for my next service